At a Glance
- Tasks: Lead and develop a team of Sales Executives to exceed targets and deliver exceptional customer experiences.
- Company: Join Group 1 Automotive, a global leader in the automotive retail industry with over 7000 dedicated colleagues.
- Benefits: Enjoy perks like enhanced holidays, healthcare access, birthday leave, and employee discounts.
- Why this job: Be part of an exciting growth journey while making a real impact on customer satisfaction and loyalty.
- Qualifications: Strong leadership skills and a passion for customer service are essential; automotive experience is a plus.
- Other info: Diversity is valued here; if you're eager to learn, we want to hear from you!
The predicted salary is between 43200 - 72000 £ per year.
General Sales Manager – SEAT-CUPRA Hatfield Fun, exciting, rewarding work. Join us for the ride Working with world-class brands as a General Sales Manager you’ll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim. What we can offer you * 24/7 online access to healthcare professionals * Car purchasing and lease schemes * Servicing, parts & accessory colleague discounts. * Enhanced holiday allowance with length of service * Paid day off for your birthday * Company share purchase plan * Loan plans for colleagues, including toolbox and travel tickets * Colleague referral payments * Industry leading family friendly policies * Numerous training, learning and development options to suit everyone * Plus lot’s more What you’ll do day to day * The development of the Sales Executives within the team to achieve and exceed targets. * Acting as a contact between a company and its existing and potential markets. * Support the sales executives in negotiating the terms of an agreement and support the closure of sales. * Gathering market and customer information. * Negotiating variations in price, delivery and specifications with other managers. * Advising on forthcoming product developments and discussing special promotions. * Checking quantities of goods on display and in stock and advising Sales Executives. * Checking vehicles in build with production and being a key point of contact. * Reviewing own sales performance, aiming to meet or exceed targets. * Gaining a clear understanding of customers' businesses and requirements. * The training and development of Sales Executives within the Team. * Conducting regular performance reviews with employees. Helpful skills and qualifications Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you. – You will be able to demonstrate a strong understanding of the key success drivers essential to deliver consistently strong results in terms of business growth, net profit and cost control, together with high levels of employee and customer satisfaction. – Whilst previous automotive experience will be a benefit, attitude and character are more important to us. – We will want to see that you have strong leadership abilities and deeply care about customer satisfaction and customer loyalty. – A hands on leader and financially aware – Ability to negotiate at all levels with strong leadership skills – Motor Industry experience is preferable – Ability to work to timescales effectively – Keen eye for detail, good communication and a passion for delivering great customer service – Strong industry knowledge – Ability to work under pressure We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us – just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect – Integrity – Transparency – Teamwork – Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team
General Sales Manager employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Sales Manager
✨Tip Number 1
Familiarize yourself with the automotive industry, especially the brands SEAT and CUPRA. Understanding their market positioning and customer base will help you stand out during discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully developed and motivated a sales team in the past. Highlighting your ability to drive results through others is key for this role.
✨Tip Number 3
Be ready to discuss your negotiation strategies. Think of specific instances where you successfully negotiated terms or closed deals, as this will demonstrate your capability to handle the responsibilities of the position.
✨Tip Number 4
Prepare to talk about your approach to customer satisfaction. Have examples ready that illustrate how you've gone above and beyond to ensure a positive experience for customers, as this aligns with our core values.
We think you need these skills to ace General Sales Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the General Sales Manager position. Make sure you understand the key responsibilities and skills required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in sales management or the automotive industry. Showcase your leadership abilities and any achievements that demonstrate your capability to drive business growth and customer satisfaction.
Showcase Your Skills: Make sure to highlight your negotiation skills, attention to detail, and ability to work under pressure. Provide specific examples of how you've successfully led teams or improved customer experiences in past roles.
Express Your Enthusiasm: Convey your passion for delivering great customer service and your eagerness to learn and grow within the company. Group 1 Automotive values attitude and character, so let your personality shine through in your application.
How to prepare for a job interview at Group 1 Automotive
✨Show Your Leadership Skills
As a General Sales Manager, demonstrating strong leadership abilities is crucial. Be prepared to share examples of how you've successfully led teams in the past, focusing on your approach to developing and motivating sales executives.
✨Understand Customer Needs
Highlight your ability to gain a clear understanding of customer businesses and requirements. Discuss how you have previously gathered market information and used it to enhance customer satisfaction and loyalty.
✨Prepare for Negotiation Scenarios
Since negotiation is a key part of this role, think of specific instances where you've successfully negotiated terms or resolved conflicts. Be ready to discuss your strategies and how they led to positive outcomes.
✨Emphasize Your Passion for Customer Service
The company values customer satisfaction highly. Share your passion for delivering great customer experiences and provide examples of how you've gone above and beyond to ensure customer loyalty in your previous roles.