General Manager

General Manager Mercedes-Benz Stevenage Fun, exciting, rewarding work. Join us for the ride. Working with world-class brands as a General Manager, you’ll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. With the right support from us, you’ll be able to progress as high as you can aim. What we can offer you 24/7 online access to healthcare professionals. Car purchasing and lease schemes. Servicing, parts & accessory colleague discounts. Enhanced holiday allowance with length of service. Paid day off for your birthday. Company share purchase plan. Loan plans for colleagues, including toolbox and travel tickets. Colleague referral payments. Industry leading family friendly policies. Numerous training, learning and development options to suit everyone. Plus lots more. What you’ll do day to day Drive the performance of each department to ensure that excellent customer service is provided and all financial targets are achieved. Create with each Department Manager coordinated, detailed annual plans, in line with defined long-term goals, for each section of the business covering all targets for profitability, productivity, resource control, and development. Establish and develop the retail centre organisation and control systems to ensure the efficient operation of each department, consistent with its present and future objectives. Monitor continuously all adverse trends and potential problems, and take corrective action in a timely manner. Monitor all competitive threats and opportunities to the business to ensure the long-term profitability of the Company and protection of the franchise. Direct the activities of each department manager to ensure they and their staff are continually contributing to the objectives of the business. Helpful skills and qualifications Don’t worry about ticking off every single skill here – if you care about delivering great experiences as much as we do, we want to hear from you. Previous proven experience within a similar position. Customer awareness. Track record of success. Brand affinity. Negotiation and communication skills. Ability to meet deadlines and work under pressure. Full UK driving licence. We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us – just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive, we pride ourselves on our five core values that are incorporated in all we do. Respect – Integrity – Transparency – Teamwork – Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community, and even how we view each other in the team. #J-18808-Ljbffr