Parts Supervisor in Farnborough

Parts Supervisor in Farnborough

Farnborough Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise parts department, ensuring excellent customer service and efficient operations.
  • Company: Join Group 1 Automotive, a leading global automotive group with a vibrant culture.
  • Benefits: Enjoy healthcare access, discounts, enhanced holidays, and professional development opportunities.
  • Why this job: Be part of an exciting growth journey and make a real impact in the automotive industry.
  • Qualifications: Strong communication skills, time management, and a valid UK driving licence required.
  • Other info: Diversity is valued; enthusiasm and a willingness to learn are key!

The predicted salary is between 28800 - 43200 £ per year.

Want to be the best you can be? It’s what drives us too. Working in our parts department as a Parts Supervisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you:

  • 24/7 online access to healthcare professionals
  • Car purchasing and lease schemes
  • Servicing, parts & accessory colleague discounts
  • Enhanced holiday allowance with length of service
  • Paid day off for your birthday
  • Company share purchase plan
  • Loan plans for colleagues, including toolbox and travel tickets
  • Colleague referral payments
  • Industry leading family friendly policies
  • Numerous training, learning and development options to suit everyone
  • Plus lots more

What you’ll do day to day:

  • Be fully aware of the usual trading terms of the retail centre.
  • Maintain surcharge ledger, making sure all parts sent to manufacture are clean and drained of oil.
  • Update the aftersales manager on monthly basis on outstanding customer orders etc.
  • Report any stock damage or stock losses to the aftersales manager.
  • Ensure that parts are correctly checked against delivery notes and that they are binned accordingly and that all orders are checked.
  • Check all parts invoices against despatch notes on weekly basis.
  • Ensure all old units are returned to manufacture in the prescribed manner.

Helpful skills and qualifications:

  • Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environment.
  • Capable of maintaining a methodical and logical approach, particularly during busy periods.
  • Excellent communication and customer service skills.
  • Exceptional time management skills and the ability to thrive under pressure.
  • Proficient in IT, with experience of using web-based systems, email, and Microsoft Excel, Word and Outlook.
  • Must hold a valid UK driving licence.

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big:

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us, just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values:

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do: Respect - Integrity - Transparency - Teamwork – Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.

Parts Supervisor in Farnborough employer: Group 1 Automotive

At Group 1 Automotive, we are committed to fostering a supportive and dynamic work environment where our employees can thrive. As a Parts Supervisor at our Farnborough location, you will benefit from extensive training and development opportunities, competitive perks such as healthcare access and colleague discounts, and a culture that values respect, integrity, and teamwork. Join us in our mission to deliver exceptional customer experiences while enjoying a rewarding career path within a leading global automotive group.
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Contact Detail:

Group 1 Automotive Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Parts Supervisor in Farnborough

✨Tip Number 1

Network like a pro! Reach out to people in the automotive industry, especially those who work at Group 1 Automotive. A friendly chat can open doors and give you insider info about the Parts Supervisor role.

✨Tip Number 2

Prepare for the interview by practising common questions related to customer service and parts management. We all know that confidence is key, so rehearse your answers and showcase your communication skills!

✨Tip Number 3

Show your enthusiasm! When you get the chance to speak with the hiring team, let them know how excited you are about the opportunity to contribute to their mission of delivering outstanding customer experiences.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at BMW Farnborough.

We think you need these skills to ace Parts Supervisor in Farnborough

Communication Skills
Organisational Skills
Customer Service Skills
Time Management Skills
IT Proficiency
Microsoft Excel
Microsoft Word
Microsoft Outlook
Ability to Meet Deadlines
Prioritisation Skills
Methodical Approach
Logical Thinking
Driving Licence

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through. We want to see that you care about delivering great customer experiences, so share why this position excites you!

Tailor Your CV: Make sure your CV is tailored to the Parts Supervisor role. Highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Group 1 Automotive

✨Know Your Stuff

Before the interview, make sure you’re familiar with the parts department's operations and the specific role of a Parts Supervisor. Brush up on common automotive terminology and the trading terms of the retail centre. This will show that you’re genuinely interested and prepared.

✨Showcase Your Communication Skills

Since excellent communication is key for this role, practice articulating your thoughts clearly. Think of examples where you've successfully dealt with customers or resolved issues. This will help demonstrate your customer service skills during the interview.

✨Demonstrate Organisational Skills

Be ready to discuss how you prioritise tasks and manage time effectively in a fast-paced environment. Share specific instances where you’ve maintained a methodical approach, especially during busy periods, to highlight your organisational abilities.

✨Embrace the Company Values

Familiarise yourself with Group 1 Automotive’s core values: Respect, Integrity, Transparency, Teamwork, and Professionalism. Be prepared to explain how you embody these values in your work and how they align with your personal ethos. This will resonate well with the interviewers.

Parts Supervisor in Farnborough
Group 1 Automotive
Location: Farnborough
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