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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and drive sales.
- Company: Join Group 1 Automotive, a growing leader in the automotive retail industry.
- Benefits: Enjoy 33 days of leave, exclusive discounts, and flexible working options.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in finance solutions and a passion for customer service.
- Other info: Be part of a diverse team committed to outstanding experiences.
The predicted salary is between 50000 - 70000 £ per year.
Create experiences you can be proud of. Leading with ambition and integrity, as a Business Manager you’ll drive a team of sales executives to deliver exceptional customer experience and bring smiles to your customers’ faces. Working to become the World’s Most Trusted Automotive Retailer, you’ll be able to develop your skills while being a role model to your team, allowing them to fulfil their potential too.
What we can offer you
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family‑friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle‑to‑work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
- We’re open to flexible working options – just ask
What you’ll do day to day
- Drive the sale of finance and insurance products to customers, with weekly monitoring of penetration rates
- Identify opportunities to increase profitability through upselling finance & insurance products
- Assist in the development of sales strategies to increase sales revenue, customer retention, and overall business performance
- Ensure full compliance with regulatory and sales processes, prioritising fair treatment of all customers
- Collaborate with Sales Executives to uphold high standards of customer satisfaction and operational excellence
- Deliver exceptional customer service, fostering loyalty and generating referrals
- Maintain organised administration and uphold housekeeping standards for a professional work environment
Helpful skills and qualifications
- Solid experience in offering finance and insurance solutions to customers, with a thorough understanding of FCA compliance and regulations
- Proven expertise in supervising and managing the end-to-end sales process
- Ability to deliver outstanding customer experiences with energy, enthusiasm and professionalism
- Adaptable approach to tailoring finance packages that meet individual customer needs
- Demonstrated success in meeting deadlines and achieving targets, supported by excellent communication and interpersonal skills
- Highly organised and the ability to multitask effectively, ensuring efficiency and attention to detail
- Must hold a valid UK driving licence
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us, just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork – Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Business Manager in England employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the automotive industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or recruiters, have a quick and engaging introduction ready. Highlight your experience in finance and insurance solutions, and show them how you can drive exceptional customer experiences.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the Business Manager role. It shows you’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it gives you a better chance to showcase your passion for creating outstanding customer experiences.
We think you need these skills to ace Business Manager in England
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional customer experiences, so don’t hold back on sharing your passion for the automotive industry.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for someone who can drive sales and manage a team, so showcase any past achievements that align with these responsibilities.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for the Business Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Group 1 Automotive
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of finance and insurance products. Brush up on FCA compliance and regulations, as this will show your potential employer that you're serious about the role and can hit the ground running.
✨Showcase Your Leadership Skills
As a Business Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you fostered collaboration and delivered exceptional customer experiences. This will demonstrate your ability to inspire and motivate others.
✨Be Customer-Centric
Highlight your commitment to delivering outstanding customer service. Think of specific instances where you've gone above and beyond for customers, and be ready to discuss how you would maintain high standards of customer satisfaction in this role.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company’s values and growth journey. This shows that you're genuinely interested in the role and the company, and it gives you a chance to assess if it's the right fit for you too.
