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For Companies At a Glance
- Tasks: Engage with customers, schedule appointments, and promote automotive services.
- Company: Leading automotive retail group in Dartford with a dynamic team.
- Benefits: Employee discounts, training opportunities, and a supportive work environment.
- Why this job: Join a team dedicated to exceptional customer experiences and grow your skills.
- Qualifications: Excellent communication skills and a valid UK driving licence.
- Other info: Perfect for those passionate about customer care in the automotive industry.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive retail group located in Dartford is seeking a Service Advisor to join their dynamic team. The role involves engaging with customers, scheduling vehicle appointments, and promoting services.
Candidates should have excellent communication skills and a valid UK driving licence. This position offers numerous benefits including employee discounts, training opportunities, and a supportive work environment.
If you are dedicated to providing exceptional customer experiences, we encourage you to apply.
Automotive Service Advisor — Upsell & Customer Care in Dartford employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor — Upsell & Customer Care in Dartford
✨Tip Number 1
Get to know the company! Research their values and services so you can chat confidently about how you can contribute. This shows you're genuinely interested and not just another applicant.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to engage with customers daily. Role-play with a friend or family member to get comfortable discussing services and upselling.
✨Tip Number 3
Be ready to showcase your customer care experience! Think of examples where you've gone above and beyond for a customer. This will help you stand out during interviews and show your dedication to exceptional service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Automotive Service Advisor — Upsell & Customer Care in Dartford
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about engaging with customers, make sure your application highlights your communication skills. Use clear and friendly language to show us you can connect with people easily.
Tailor Your Application: Don’t just send a generic CV! Take a moment to tailor your application to the Service Advisor role. Mention any relevant experience in customer care or upselling that makes you a perfect fit for our team.
Be Enthusiastic About the Role: Let your passion for providing exceptional customer experiences shine through in your application. We love candidates who are excited about the opportunity to help others and promote services!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Group 1 Automotive
✨Know Your Stuff
Familiarise yourself with the automotive services offered by the company. Understand their products and how they benefit customers. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Service Advisor, you'll need to engage with customers effectively. Practice articulating your thoughts clearly and concisely. Consider role-playing common customer scenarios with a friend to refine your responses.
✨Prepare for Upselling Questions
Expect questions about upselling techniques. Think of examples from your past experiences where you successfully promoted additional services or products. Highlight your ability to identify customer needs and suggest relevant solutions.
✨Demonstrate Your Customer Care Approach
Be ready to discuss how you handle difficult customers or resolve complaints. Share specific examples that showcase your problem-solving skills and dedication to providing exceptional customer experiences.
