Customer-Centric Service Advisor – Flexible Hours & Perks
Customer-Centric Service Advisor – Flexible Hours & Perks

Customer-Centric Service Advisor – Flexible Hours & Perks

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service during vehicle maintenance and repairs.
  • Company: Leading automotive group in Sefton with a focus on customer satisfaction.
  • Benefits: Flexible hours, discounts, annual leave, and career progression opportunities.
  • Why this job: Join a dynamic team and enhance customer experiences in the automotive industry.
  • Qualifications: Excellent communication skills, passion for service, and a valid UK driving licence.
  • Other info: Perfect for those seeking a rewarding role with great perks.

The predicted salary is between 24000 - 36000 £ per year.

A leading automotive group in Sefton is seeking a Service Advisor to provide outstanding customer experiences during vehicle maintenance and repairs.

Responsibilities include:

  • Welcoming customers
  • Updating them on repairs
  • Promoting additional services
  • Scheduling appointments

The ideal candidate will have:

  • Excellent communication skills
  • A passion for customer service
  • A valid UK driving licence

This role offers great benefits, including discounts, annual leave, and opportunities for progression.

Customer-Centric Service Advisor – Flexible Hours & Perks employer: Group 1 Automotive

Join a leading automotive group in Sefton, where we prioritise exceptional customer service and employee satisfaction. Our flexible hours and generous perks, including discounts and ample annual leave, create a supportive work culture that fosters personal and professional growth. With a commitment to developing talent, we offer numerous opportunities for progression within the company, making it an ideal place for those seeking a rewarding career in the automotive industry.
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Contact Detail:

Group 1 Automotive Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer-Centric Service Advisor – Flexible Hours & Perks

Tip Number 1

Make sure to research the company before your interview. Knowing their values and what they stand for will help you connect with them and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! As a Service Advisor, you'll need to convey information clearly and effectively. Try role-playing with a friend or family member to get comfortable with discussing customer service scenarios.

Tip Number 3

Don’t forget to highlight your passion for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past – it’ll make you stand out!

Tip Number 4

Apply through our website for the best chance at landing the job! We love seeing candidates who take the initiative to engage directly with us. Plus, it shows you're serious about joining our team.

We think you need these skills to ace Customer-Centric Service Advisor – Flexible Hours & Perks

Customer Service Skills
Communication Skills
Time Management
Problem-Solving Skills
Sales Skills
Organisational Skills
Attention to Detail
Interpersonal Skills
Scheduling Skills
Valid UK Driving Licence

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing top-notch customer experiences. Share examples of how you've gone above and beyond for customers in the past – we love to hear those stories!

Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that match the role. Use keywords from the job description, like 'communication skills' and 'vehicle maintenance', to show us you're a perfect fit.

Keep It Clear and Concise: We appreciate a well-structured application! Keep your writing clear and to the point. Avoid jargon and make sure your passion shines through without overwhelming us with too much information.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Group 1 Automotive

Know Your Customer Service Basics

Brush up on your customer service skills before the interview. Be ready to share examples of how you've handled difficult customers or gone above and beyond to ensure a great experience. This will show that you understand the importance of customer satisfaction in the role.

Familiarise Yourself with the Automotive Industry

Do some research on the automotive group and their services. Knowing about their offerings and any recent news can help you stand out. It shows you're genuinely interested in the company and the role, which is always a plus!

Practice Your Communication Skills

Since excellent communication is key for this position, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on how you would explain complex information simply and effectively.

Prepare Questions to Ask

Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team culture, opportunities for progression, or how they measure success in the role. It shows you're engaged and thinking about your future with them.

Customer-Centric Service Advisor – Flexible Hours & Perks
Group 1 Automotive

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