At a Glance
- Tasks: Lead a team of sales executives to enhance customer experience and satisfaction.
- Company: Join Group 1 Automotive, aiming to be the World's Most Trusted Automotive Retailer.
- Benefits: Enjoy 33 days of annual leave, retail discounts, gym perks, and car discounts.
- Why this job: Develop your leadership skills while inspiring your team and making customers smile.
- Qualifications: Experience in sales management and a passion for customer service are essential.
- Other info: Flexible pension scheme and holiday buying options available.
The predicted salary is between 35471 - 49661 £ per year.
Job Description
Business Manager Audi Cheshire Oaks
£35,471.52
45 Hours
Let Group 1 Automotive drive your career forward!
Leading with ambition and integrity, as a Business Manager youll drive a team of sales executives to deliver exceptional customer experience and bring smiles to your customers faces.
Working to become the Worlds Most Trusted Automotive Retailer, youll be able to develop your skills while being a role model to your team, allowing them to fulfil their potential too.
What we can offer you
- 33 days annual leave, including bank holidays, rising with length of service. Holiday buying scheme also available
- Retail discountsthat save you money every day
- Gym discounts, cash healthcare plans, and acycle-to-work scheme
- Car discountsfor new and used purchases and servicing
- Flexible pension schemeto support your financial future
- Family-friendly policiesthat help you spend more time with the people that matter
- Awellbeing programmeto support you and your family
- An internalcolleague recognition systemto celebrate achievements
- Acommunity volunteering day
What youll do day to day
- Promote finance and insurance products to customers, with weekly monitoring of penetration rates
- Identify opportunities to increase profitability through upselling finance & insurance products
- Assist in the development of sales strategies to increase sales revenue, customer retention, and overall business performance
- Ensure full compliance with regulatory and sales processes, prioritising fair treatment of all customers
- Collaborate with Sales Executives to uphold high standards of customer satisfaction and operational excellence
- Deliver exceptional customer service, fostering loyalty and generating referrals
- Maintain organised administration and uphold housekeeping standards for a professional work environment
Helpful skills and qualifications
Dont worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from you.
- Solid experience in offering finance and insurance solutions to customers, with a thorough understanding of FCA compliance and regulations
- Proven expertise in supervising and managing the end-to-end sales process
- Ability to deliver outstanding customer experiences with energy, enthusiasm and professionalism
- Adaptable approach to tailoring finance packages that meet individual customer needs
- Demonstrated success in meeting deadlines and achieving targets, supported by excellent communication and interpersonal skills
- Highly organised and the ability to multitask effectively, ensuring efficiency and attention to detail
- Must hold a valid UK driving licence
We value diversity and believe it strengthens our team. If you dont meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you dont need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.
Respect – Integrity – Transparency – Teamwork Professionalism
These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
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Business Manager employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager
✨Tip Number 1
Familiarize yourself with the automotive industry, especially the latest trends and technologies. This knowledge will not only help you in interviews but also show your passion for the role.
✨Tip Number 2
Highlight your leadership skills and experience in managing teams. Be prepared to share specific examples of how you've motivated and developed team members in previous roles.
✨Tip Number 3
Research Group 1 Automotive and understand their values and mission. Tailor your conversations to reflect how your personal values align with theirs, particularly their ambition to become the World's Most Trusted Automotive Retailer.
✨Tip Number 4
Prepare to discuss how you can enhance customer experience. Think of innovative ideas or strategies you've implemented in the past that could be beneficial in this role.
We think you need these skills to ace Business Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Business Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in sales management or customer service. Use specific examples that demonstrate your ability to lead a team and deliver exceptional customer experiences.
Showcase Leadership Skills: As a Business Manager, leadership is crucial. Make sure to include instances where you've successfully led a team, mentored others, or driven results. This will show that you are capable of being a role model for your future team.
Express Your Ambition: In your application, convey your ambition and integrity. Discuss your career goals and how they align with the company's mission to become the World's Most Trusted Automotive Retailer. This will help you stand out as a candidate who shares their vision.
How to prepare for a job interview at Group 1 Automotive
✨Show Your Leadership Skills
As a Business Manager, you'll be leading a team of sales executives. Be prepared to discuss your leadership style and provide examples of how you've successfully motivated and developed a team in the past.
✨Understand the Customer Experience
Since delivering exceptional customer experience is key, think about how you can enhance customer satisfaction. Prepare to share specific strategies or experiences where you improved customer interactions.
✨Align with Company Values
Group 1 Automotive emphasizes ambition and integrity. Research their values and be ready to explain how your personal values align with theirs, showcasing your commitment to becoming part of their team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of situations where you had to make tough decisions or handle conflicts within a team, and be ready to discuss the outcomes.