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- Tasks: Engage with customers and provide updates on vehicle maintenance and repairs.
- Company: Leading automotive service provider in the East Midlands with a focus on customer experience.
- Benefits: Diverse workplace, competitive pay, and opportunities for growth.
- Why this job: Be the face of customer service and elevate the automotive experience.
- Qualifications: Strong communication skills and a valid UK driving licence required.
- Other info: Join a diverse team that values enthusiasm and customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
A leading automotive service provider in the East Midlands is seeking a Service Advisor. In this role, you will be the main point of contact for customers, ensuring they receive excellent service while their vehicles are in maintenance and repair.
Responsibilities include engaging customers, providing updates on repairs, and promoting additional services. Strong communication skills and a valid UK driving licence are essential for success in this position. This company values diversity and encourages enthusiastic candidates to apply.
Automotive Service Advisor — Elevate Customer Experience & Growth employer: Group 1 Automotive
Contact Detail:
Group 1 Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor — Elevate Customer Experience & Growth
✨Tip Number 1
Get to know the company! Research their values and services so you can chat confidently about how you can elevate customer experience. This shows you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll be engaging with customers all day. Role-play with a friend or family member to get comfortable explaining services and updates clearly.
✨Tip Number 3
Show your enthusiasm! When you meet the team, let your passion for customer service shine through. A positive attitude can set you apart from other candidates and show that you’re a great fit for their culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Automotive Service Advisor — Elevate Customer Experience & Growth
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see how excited you are about the role and how you can elevate the customer experience!
Highlight Relevant Experience: Make sure to mention any previous roles where you've engaged with customers or worked in a similar environment. We love seeing how your background aligns with what we do at StudySmarter.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. No need for fluff—just show us what you've got!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Group 1 Automotive
✨Know Your Stuff
Familiarise yourself with the automotive services offered by the company. Understand their core values and how they elevate customer experience. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
As a Service Advisor, strong communication is key. Practice explaining complex automotive issues in simple terms. Role-play with a friend or family member to get comfortable with engaging customers and providing updates on repairs.
✨Show Enthusiasm for Customer Service
Demonstrate your passion for helping customers. Think of examples from your past experiences where you went above and beyond to assist someone. This will highlight your commitment to excellent service, which is crucial for this position.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, and growth opportunities. This shows that you're not only interested in the job but also in how you can contribute to the company's success.
