Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Oversee workshop operations and ensure top-notch customer service.
- Company: Join Group 1 Automotive, a leading global automotive group.
- Benefits: Enjoy 33 days off, exclusive discounts, and flexible working options.
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Full UK Driving Licence and motor industry experience required.
- Other info: Opportunities for growth and development in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Want to be the best you can be? It’s what drives us too. Working in our aftersales department as a Workshop Controller you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
What we can offer you:
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry‑leading family‑friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle‑to‑work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
- We’re open to flexible working options just ask
What you’ll do day to day:
- Responsible for the day to day running of the workshop
- Ensuring the service and repair technicians achieve their daily targets
- Assisting the service managers in ensuring the department provides the best possible service to the customers
- Achieves agreed profits and retention levels
Helpful Skills And Qualifications:
Don’t worry about ticking off every single skill here- if you care about delivering great experiences as much as we do, we want to hear from you.
- Full UK Driving Licence
- Motor Industry experience in a similar role is essential
- Able to work independently and as part of a team
- Ability to work to timescales effectively
- Keen eye for detail, good communication and a passion for delivering great customer service
- Experience in a main dealer environment
- Strong industry knowledge
- Ability to work under pressure
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big: Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values: At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork - Professionalism
Workshop Controller in Stockport employer: Group 1 Automotive UK
Contact Detail:
Group 1 Automotive UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller in Stockport
✨Tip Number 1
Get to know the company! Research Volkswagen Stockport and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers face to face and over the phone, role-play common scenarios with a friend. This will boost your confidence and help you deliver outstanding customer service.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Group 1 Automotive.
We think you need these skills to ace Workshop Controller in Stockport
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you care about delivering great customer experiences, so share any relevant stories or experiences that highlight your passion for the automotive industry.
Tailor Your CV: Make sure your CV is tailored to the Workshop Controller role. Highlight your motor industry experience and any specific skills that match the job description. We love seeing candidates who take the time to align their experience with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for strong communication skills, so show us you can convey your thoughts effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Group 1 Automotive!
How to prepare for a job interview at Group 1 Automotive UK
✨Know Your Stuff
Before the interview, brush up on your knowledge of the automotive industry and Volkswagen's values. Familiarise yourself with their service offerings and recent developments. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Communication Skills
As a Workshop Controller, you'll need to communicate effectively with both customers and your team. Practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've successfully handled customer interactions in the past.
✨Demonstrate Team Spirit
Highlight your ability to work as part of a team. Share experiences where you collaborated with others to achieve targets or improve service delivery. This aligns with the company's value of teamwork and shows you're a good fit for their culture.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the role, the team, or the company's future plans. This not only shows your interest but also helps you determine if this is the right place for you.
