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- Tasks: Guide customers through their vehicle purchase journey and provide exceptional service.
- Company: Join Group 1 Automotive, a leading global automotive group with over 7000 dedicated colleagues.
- Benefits: Enjoy 33 days of leave, exclusive discounts, flexible working options, and a paid volunteer day.
- Why this job: Be part of an exciting growth journey while delivering outstanding customer experiences.
- Qualifications: Previous sales or customer service experience is preferred; enthusiasm and a valid UK driving licence are essential.
- Other info: Diversity is valued; if you're eager to learn, we want to hear from you!
The predicted salary is between 28800 - 43200 £ per year.
Fun, exciting, rewarding work. Join us for the ride. Working with world-class brands as a Sales Executive you’ll have the drive to deliver outstanding and trusted experiences for our customers.
As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
What We Can Offer You- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
- We’re open to flexible working options - just ask
- Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
- Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
- Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions
- Recommend suitable add-on products that align with customer needs and preferences
- Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
- Deliver outstanding customer service that fosters loyalty and encourages referrals
- Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
- Ability to deliver first-class customer service with energy and enthusiasm
- A genuine interest in helping customers and contributing to the team’s success
- Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
- Exceptional listening and communication skills, focused on understanding customer needs
- Must hold a valid UK driving licence
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big. Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our ValuesAt Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do: Respect, Integrity, Transparency, Teamwork, Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Sales Executive employer: Group 1 Automotive UK
Contact Detail:
Group 1 Automotive UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Familiarise yourself with the automotive industry, especially the brands that Group 1 Automotive represents. Understanding their products and values will help you connect better with potential customers and demonstrate your enthusiasm during interviews.
✨Tip Number 2
Network with current employees or others in the automotive sales field. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage when discussing your fit for the role.
✨Tip Number 3
Prepare to showcase your customer service skills through real-life examples. Think of specific situations where you went above and beyond for a customer, as this aligns with the company's focus on delivering outstanding experiences.
✨Tip Number 4
Stay updated on the latest trends in automotive sales and customer service. Being knowledgeable about current market conditions and consumer preferences can set you apart from other candidates and show your commitment to the role.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience and customer service skills. Use keywords from the job description to demonstrate that you understand what the role entails.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering outstanding customer experiences. Mention specific examples of how you've successfully built relationships in previous roles.
Showcase Your Skills: In your application, emphasise your organisational skills, attention to detail, and ability to meet deadlines. Provide examples of how these skills have helped you achieve targets in the past.
Express Enthusiasm: Convey your genuine interest in the automotive industry and the company’s mission. Let them know why you want to be part of their team and how you align with their values.
How to prepare for a job interview at Group 1 Automotive UK
✨Show Your Passion for Customer Service
As a Sales Executive, your ability to connect with customers is crucial. Be prepared to share examples of how you've gone above and beyond to provide excellent service in previous roles. This will demonstrate your genuine interest in helping customers.
✨Know the Brand Inside Out
Familiarise yourself with Group 1 Automotive and the specific brands they represent, especially JLR. Understanding their values, products, and market position will help you answer questions confidently and show your enthusiasm for the role.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview, where you might have to demonstrate how you'd handle customer interactions. Practising these scenarios can help you articulate your approach to guiding customers through their buying journey.
✨Highlight Your Teamwork Skills
Group 1 Automotive values teamwork highly. Be ready to discuss how you've collaborated with colleagues in the past to achieve common goals. Sharing specific examples will illustrate your ability to work well within a team environment.
