At a Glance
- Tasks: Guide customers through their vehicle purchase journey and provide exceptional service.
- Company: Join Group 1 Automotive, a leading global automotive group with over 7000 dedicated colleagues.
- Benefits: Enjoy 33 days of leave, exclusive discounts, flexible working options, and a company pension scheme.
- Why this job: Be part of a fun, rewarding environment with opportunities for growth and community impact.
- Qualifications: Previous sales or customer service experience, strong communication skills, and a Full UK driving licence required.
- Other info: We value diversity and encourage enthusiastic applicants to apply, regardless of meeting every requirement.
The predicted salary is between 33000 - 77000 £ per year.
Competitive base salary + uncapped earning potential of circa £55,000. Fun, exciting, rewarding work. Join us for the ride!
Working with world-class brands as a Sales Executive you’ll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.
What We Can Offer You
- Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
- Save money every day with our exclusive retail discounts
- Drive a great deal with discounts on new and used cars, plus servicing offers
- Plan for the years ahead with our company pension scheme
- Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
- Commute for less with our cycle-to-work scheme
- Prioritise your wellbeing with dedicated support for you and your family
- 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
- Make a difference with a paid day to volunteer in your community
- Invest in your future with our company share purchase plan
- Earn financial rewards when you refer a friend to join the team
- Keep learning and growing with our training and development opportunities for everyone
- Life assurance with the option to increase cover
- We’re open to flexible working options - just ask
What You’ll Do Day To Day
- Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
- Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database
- Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions
- Recommend suitable add-on products that align with customer needs and preferences
- Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
- Deliver outstanding customer service that fosters loyalty and encourages referrals
Helpful Skills And Qualifications
- Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
- Ability to deliver first-class customer service with energy and enthusiasm
- A genuine interest in helping customers and contributing to the team’s success
- Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
- Exceptional listening and communication skills, focused on understanding customer needs
- Must hold a Full UK driving licence
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you don’t need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all that we do: Respect - Integrity - Transparency - Teamwork - Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Sales Executive employer: Group 1 Automotive UK
Contact Detail:
Group 1 Automotive UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive
✨Tip Number 1
Familiarise yourself with Volkswagen's latest models and features. Being knowledgeable about the products will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network with current or former employees of Group 1 Automotive. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare for role-play scenarios that may come up during the interview process. Practising how to handle customer interactions and objections can showcase your sales skills effectively.
✨Tip Number 4
Demonstrate your enthusiasm for customer service in your conversations. Share examples of how you've gone above and beyond for customers in previous roles to highlight your commitment to delivering outstanding experiences.
We think you need these skills to ace Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales and customer service experience. Emphasise any achievements in meeting targets and building relationships, as these are key for the Sales Executive role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work for Volkswagen Shrewsbury and how your skills align with their values of respect, integrity, and teamwork.
Showcase Your Customer Service Skills: In your application, provide examples of how you've delivered exceptional customer service in previous roles. Highlight your ability to understand customer needs and how you've contributed to team success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Sales Executive.
How to prepare for a job interview at Group 1 Automotive UK
✨Research the Company
Before your interview, take some time to learn about Group 1 Automotive and Volkswagen Shrewsbury. Understand their values, mission, and recent news. This will help you tailor your answers and show genuine interest in the company.
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales or customer service roles. Highlight specific achievements, such as targets met or exceeded, and how you built relationships with customers. Use examples that demonstrate your ability to deliver outstanding customer service.
✨Demonstrate Enthusiasm
The role requires energy and enthusiasm for helping customers. During the interview, express your passion for sales and customer service. Share stories that illustrate your commitment to providing exceptional experiences.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team culture, training opportunities, or the company's future plans. This shows your interest and helps you assess if it's the right fit for you.