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- Tasks: Supervise parts operations, ensuring excellent customer service and efficient stock management.
- Company: Join Group 1 Automotive, a leading global automotive group with a vibrant team culture.
- Benefits: Enjoy healthcare access, discounts, enhanced holidays, and professional development opportunities.
- Why this job: Be part of an exciting growth journey and make a real impact in the automotive industry.
- Qualifications: Strong communication skills, IT proficiency, and a valid UK driving licence required.
- Other info: Diversity is valued; enthusiasm and a willingness to learn are key!
The predicted salary is between 28800 - 43200 £ per year.
Want to be the best you can be? It's what drives us too. Working in our parts department as a Parts Supervisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim.
What we can offer you:
- 24/7 online access to healthcare professionals
- Car purchasing and lease schemes
- Servicing, parts & accessory colleague discounts
- Enhanced holiday allowance with length of service
- Paid day off for your birthday
- Company share purchase plan
- Loan plans for colleagues, including toolbox and travel tickets
- Colleague referral payments
- Industry leading family friendly policies
- Numerous training, learning and development options to suit everyone
- Plus lots more
What you’ll do day to day:
- Be fully aware of the usual trading terms of the retail centre.
- Maintain surcharge ledger, making sure all parts sent to manufacture are clean and drained of oil.
- Update the aftersales manager on monthly basis on outstanding customer orders etc.
- Report any stock damage or stock losses to the aftersales manager.
- Ensure that parts are correctly checked against delivery notes and that they are binned accordingly and that all orders are checked.
- Check all parts invoices against despatch notes on weekly basis.
- Ensure all old units are returned to manufacture in the prescribed manner.
Helpful Skills And Qualifications:
- Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environment
- Capable of maintaining a methodical and logical approach, particularly during busy periods
- Excellent communication and customer service skills
- Exceptional time management skills and the ability to thrive under pressure
- Proficient in IT, with experience of using web-based systems, email, and Microsoft Excel, Word and Outlook
- Must hold a valid UK driving licence
We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big:
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values:
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we do: Respect - Integrity - Transparency - Teamwork - Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Parts Supervisor in Reading employer: Group 1 Automotive UK
Contact Detail:
Group 1 Automotive UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Supervisor in Reading
✨Tip Number 1
Network like a pro! Reach out to current employees at BMW Reading or similar companies on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to parts management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your organisational skills during the interview! Bring examples of how you've successfully managed stock or improved processes in previous roles. It’ll demonstrate your fit for the Parts Supervisor position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Group 1 Automotive.
We think you need these skills to ace Parts Supervisor in Reading
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about becoming a Parts Supervisor and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your communication skills, organisational abilities, and any relevant experience that aligns with what we’re looking for in a Parts Supervisor.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at Group 1 Automotive UK
✨Know Your Stuff
Before the interview, make sure you’re familiar with the parts department's operations and the specific responsibilities of a Parts Supervisor. Brush up on common automotive terms and processes, as well as the company’s values like respect and teamwork. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples from your past experiences where you successfully dealt with customers or resolved conflicts. Practise articulating these scenarios clearly, as it’ll demonstrate your ability to provide outstanding customer service, both face-to-face and over the phone.
✨Demonstrate Organisational Skills
Be ready to discuss how you prioritise tasks and manage time effectively in a fast-paced environment. You might want to share specific strategies or tools you use to stay organised, especially when handling multiple orders or stock management. This will highlight your capability to thrive under pressure.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the team dynamics, training opportunities, or how success is measured in the parts department. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career goals.
