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- Tasks: Coordinate daily workshop operations and manage a team of technicians.
- Company: Join Group 1 Automotive, a leading name in the car retail industry.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Why this job: Be part of a passionate team delivering exceptional customer service.
- Qualifications: Strong leadership skills and knowledge of automotive repair processes.
- Other info: Dynamic work environment in Chester with a focus on teamwork.
The predicted salary is between 30000 - 42000 £ per year.
Group 1 Automotive is an international automotive retailer group renowned for its collaboration with over 21 leading vehicle manufacturers. With more than 140 retailers across the UK, Group 1 Automotive is dedicated to providing an exceptional car-buying experience tailored to individual lifestyles. The company is deeply committed to delivering outstanding customer service through a team of skilled and passionate experts. Operating as a family, we prioritize making the car-buying journey simple, smooth, and enjoyable.
This is a full-time, on-site role based in Chester for a Workshop Controller at Group 1 Automotive UK. The Workshop Controller will be responsible for coordinating and managing daily operations in the workshop. Key responsibilities include:
- Scheduling repairs and maintenance tasks
- Ensuring quality control
- Managing a team of technicians
- Maintaining effective communication between service advisors and the workshop
- Overseeing the efficiency and productivity of the team to achieve service and customer satisfaction goals
Qualifications
- Strong organizational and time management skills to efficiently plan workshop tasks and monitor progress
- Leadership and team management skills, with the ability to motivate and supervise a team of technicians effectively
- Knowledge of automotive repair processes and workshop operations, along with attention to detail to ensure quality assurance
- Excellent communication and interpersonal skills to maintain clear communication between team members and ensure customer satisfaction
- Proficiency in using workshop management systems and basic IT skills is a plus
- Problem-solving abilities and a proactive approach to managing challenges in a fast-paced work environment
- A valid driver's license is required
- Previous experience in a similar role within the automotive industry is highly desirable
Workshop Controller in Chester employer: Group 1 Automotive UK
Contact Detail:
Group 1 Automotive UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller in Chester
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Workshop Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of workshop operations and management. Be ready to discuss how you've successfully led teams in the past and tackled challenges head-on. Show them you're the perfect fit for their family-oriented culture!
✨Tip Number 3
Don’t just apply anywhere; focus on Group 1 Automotive! Tailor your approach to highlight how your skills align with their commitment to exceptional customer service and teamwork. Use our website to submit your application directly for the best chance of getting noticed.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your proactive attitude, which is key in a fast-paced environment like theirs.
We think you need these skills to ace Workshop Controller in Chester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Controller role. Highlight your experience in managing teams and your knowledge of automotive repair processes. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the automotive industry and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your excellent interpersonal skills. Whether it's through your writing style or examples of past experiences, let us know how you keep everyone in the loop!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our family at Group 1 Automotive!
How to prepare for a job interview at Group 1 Automotive UK
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive repair processes and workshop operations. Familiarise yourself with common issues that arise in workshops and how to solve them. This will show the interviewers that you're not just a good fit for the role, but that you're genuinely passionate about the industry.
✨Show Off Your Leadership Skills
Since the role involves managing a team of technicians, be prepared to discuss your leadership style. Think of examples where you've successfully motivated a team or resolved conflicts. This will demonstrate your ability to lead effectively and keep the workshop running smoothly.
✨Communication is Key
Effective communication is crucial in this role. Be ready to talk about how you've maintained clear communication between team members in past positions. You might even want to prepare a few scenarios where your communication skills led to improved customer satisfaction or team efficiency.
✨Get Familiar with Workshop Management Systems
If you have experience with workshop management systems, make sure to highlight it. If not, do a bit of research on common systems used in the industry. Showing that you're tech-savvy and willing to learn can set you apart from other candidates.
