Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise parts department, ensuring excellent customer service and efficient operations.
- Company: Join Group 1 Automotive, a leading global automotive group with a vibrant culture.
- Benefits: Enjoy healthcare access, discounts, enhanced holidays, and career development opportunities.
- Why this job: Be part of a growing team that values respect, integrity, and teamwork.
- Qualifications: Strong communication skills and ability to thrive in a fast-paced environment.
- Other info: Diverse workplace with numerous training options and a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
Working in our parts department as a Parts Supervisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.
As part of a successful, global automotive group, you will broaden your experience across both sites and brands. And with the right support from us, you will be able to progress as high as you can aim.
What we can offer you:
- 24/7 online access to healthcare professionals
- Car purchasing and lease schemes
- Servicing, parts & accessory colleague discounts
- Enhanced holiday allowance with length of service
- Paid day off for your birthday
- Company share purchase plan
- Loan plans for colleagues, including toolbox and travel tickets
- Colleague referral payments
- Industry leading family friendly policies
- Numerous training, learning and development options to suit everyone
- Plus lots more
What you will do day to day:
- Be fully aware of the usual trading terms of the retail centre.
- Maintain surcharge ledger, making sure all parts sent to manufacture are clean and drained of oil.
- Update the aftersales manager on a monthly basis on outstanding customer orders etc.
- Report any stock damage or stock losses to the aftersales manager.
- Ensure that parts are correctly checked against delivery notes and that they are binned accordingly and that all orders are checked.
- Check all parts invoices against despatch notes on a weekly basis.
- Ensure all old units are returned to manufacture in the prescribed manner.
Helpful Skills And Qualifications:
- Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environment
- Capable of maintaining a methodical and logical approach, particularly during busy periods
- Excellent communication and customer service skills
- Exceptional time management skills and the ability to thrive under pressure
- Proficient in IT, with experience of using web-based systems, email, and Microsoft Excel, Word and Outlook
- Must hold a valid UK driving licence
We value diversity and believe it strengthens our team. If you do not meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big:
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you do not need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values:
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we do: Respect - Integrity - Transparency - Teamwork - Professionalism. These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Parts Supervisor in Bury St Edmunds employer: Group 1 Automotive UK
Contact Detail:
Group 1 Automotive UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Supervisor in Bury St Edmunds
✨Tip Number 1
Get to know the company inside out! Research Mercedes-Benz and Group 1 Automotive, their values, and what they stand for. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with customers face-to-face and over the phone, role-play with a friend or family member. This will help you feel more confident and ready to provide that outstanding customer service they’re looking for.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to take that next step in your career.
We think you need these skills to ace Parts Supervisor in Bury St Edmunds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you care about delivering great customer experiences, just like we do!
Tailor Your CV: Make sure to customise your CV to highlight relevant skills and experiences that match the Parts Supervisor role. We love seeing how your background aligns with what we're looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to follow and highlights your key strengths.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Group 1 Automotive UK
✨Know the Company Inside Out
Before your interview, take some time to research Group 1 Automotive and their values. Understand their mission to create outstanding customer experiences and be ready to discuss how you can contribute to that goal as a Parts Supervisor.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've successfully dealt with customers in the past. Whether it’s face-to-face or over the phone, be ready to demonstrate your ability to provide outstanding service.
✨Demonstrate Organisational Skills
Be prepared to talk about how you manage your time and prioritise tasks, especially in a fast-paced environment. Share specific instances where your organisational skills helped you meet deadlines or resolve issues effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the Parts department. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
