- Support Services Manager – Maternity Cover
The Support Services Manager plays a key role in the coordination, development and continuous improvement of the Trust's support services functions. The role is responsible for leading the day-to-day management and development of facilities management, health and safety administration, environmental reporting, office management and associated support service functions across the Trust.
Working closely with the Head of HR & Support Services, the postholder will identify opportunities for improvement, develop practical solutions and implement systems and processes that strengthen organisational compliance, improve operational effectiveness and support business continuity.
The role includes line management responsibility for reception and administrative support staff and requires close collaboration with managers, project teams, contractors, landlords and external stakeholders. Overall strategic oversight and organisational accountability remain with the Head of HR & Support Services.
Job Purpose
At Groundwork Cheshire, Lancashire & Merseyside, we're passionate about creating stronger, greener and more resilient communities. Behind every successful project and positive community impact is a strong operational team ensuring everything runs smoothly, safely and effectively.
We're looking for an exceptional Support Services Manager to join our team and play a pivotal role in supporting the people, systems and workplaces that enable our organisation to make a difference every day.
Why Join Us?
This is a rare opportunity to step into a varied and influential management role where no two days are the same.
You'll work closely with senior leaders to drive continuous improvement across key support service functions, including:
- Facilities and office management
- Health & Safety coordination and compliance
- HR administration and organisational support
- Environmental sustainability and carbon reduction initiatives
- Process improvement and business continuity
- Leadership of reception and administrative support staff
As a trusted professional at the centre of the organisation, you'll help create efficient systems, improve ways of working and ensure our teams have the support they need to deliver meaningful outcomes for communities across the region.
Be the Driving Force Behind Our Success.
If you're an organised, proactive and solutions-focused manager with experience in operational support, facilities management, HR administration or compliance, we'd love to hear from you.
Join Groundwork and help build the strong foundations that empower our people and communities to flourish.
You will be contacted shortly after the closing date with an update on the status of your application. Interviews will take place in-person in Wigan on Wednesday 9th December.
Language English
Job type Administration
Work location Wigan
Region Groundwork Cheshire, Lancashire & Merseyside
Working hours 36.25
Role type Full time
Contract type Fixed Term (Paid) - Fixed Term (minimum 12 months) Maternity Cover
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Support Services Manager – Maternity Cover in Wigan employer: Groundwork
Groundwork NE & Cumbria is an exceptional employer that prioritises the growth and development of its employees while making a meaningful impact in the community. With a supportive work culture that values empathy and collaboration, you will have the opportunity to empower young individuals aged 18-24, helping them overcome barriers and achieve their career aspirations. Located in a vibrant area, the company offers unique advantages such as flexible working arrangements and access to professional development resources, ensuring that you thrive both personally and professionally.
