At a Glance
- Tasks: Lead a water efficiency programme, ensuring high performance and customer satisfaction.
- Company: Join Groundwork South, a passionate organisation transforming communities for over 25 years.
- Benefits: Enjoy a competitive salary, generous holidays, health plans, and family-friendly policies.
- Other info: Opportunities for growth in a creative and committed work environment.
- Why this job: Make a real environmental impact while developing your career in a dynamic team.
- Qualifications: Strong relationship management skills and a passion for water conservation.
The predicted salary is between 33000 - 37000 € per year.
This is a high-impact role at the heart of delivering a major domestic and non-household water efficiency programme for Affinity Water.
As Account Manager, you will act as the critical interface between client, operations, and customers – ensuring that delivery is not only compliant, but high-performing, customer-focused, and continuously improving. You will take ownership of performance against contractual KPIs, lead communication and reporting, and drive a culture of quality, accountability, and innovation across the programme.
This is an opportunity to shape how a large-scale environmental service is delivered on the ground – improving water efficiency, enhancing customer experience, and directly contributing to regulatory and environmental outcomes. This role would suit someone who thrives in a fast-paced, delivery-focused environment and enjoys taking ownership of both performance and relationships.
You'll be confident managing senior client relationships while also getting into the detail of delivery, enjoy working with data and using it to drive performance and improvement, be highly organised, proactive, and comfortable managing multiple priorities and take pride in delivering a high-quality customer experience. You’ll have a passion for water saving and be motivated by making a tangible environmental and social impact in this really important area of Groundwork's work.
In return we offer you:
- A competitive salary
- Generous holiday entitlement of 25 days per annum plus public holidays
- Health Cash Plan and 24-hour Healthline
- Employee Assistance Programme - including mental health helpline and face to face counselling.
- Salary sacrifice schemes including cycle to work and pension contributions
- Family friendly policies to support work/life balance with time off in lieu for out of hours activities
- Business travel expenses
We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.
Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.
We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.
Closing date for applications: 31st May 2026
Interview date: W/C 8th June 2026
Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. Groundwork South is an equal opportunities employer and welcomes applications from all members of the community. No agencies please.
Affinity Water Account Manager in Kent employer: Groundwork South
Affinity Water is an exceptional employer, offering a dynamic work environment where employees can make a significant impact on water efficiency and environmental sustainability. With a competitive salary, generous holiday entitlement, and a strong focus on employee well-being through health plans and family-friendly policies, we foster a culture of growth and innovation. Join our passionate team in Hatfield, Waterloo, or Dartford, and contribute to meaningful projects that transform communities and promote greener living.
StudySmarter Expert Advice🤫
We think this is how you could land Affinity Water Account Manager in Kent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Affinity Water. Building relationships can give us insider info and might just land you an interview.
✨Tip Number 2
Prepare for those interviews! Research Affinity Water’s projects and values, and think about how your experience aligns with their mission. We want to show them that you’re not just a fit for the role, but also for their culture.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. This will help us refine your answers and boost your confidence when discussing your passion for water efficiency and customer experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you on their radar. Plus, we can always apply through our website for more roles!
We think you need these skills to ace Affinity Water Account Manager in Kent
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Affinity Water Account Manager role. Highlight your experience in managing client relationships and driving performance, as these are key aspects of the job.
Show Your Passion:Let your enthusiasm for water efficiency and environmental impact shine through in your application. We love candidates who are genuinely motivated by making a difference, so share any relevant experiences or projects that showcase this.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your skills and experiences, ensuring they align with the role's requirements. We appreciate clarity!
Apply Through Our Website:Don’t forget to submit your application via our website! It’s the best way to ensure we receive your details directly and can consider you for this exciting opportunity.
How to prepare for a job interview at Groundwork South
✨Know Your Water Efficiency Stuff
Make sure you brush up on the latest trends and regulations in water efficiency. Being able to discuss how you can contribute to Affinity Water's goals will show that you're genuinely interested and knowledgeable about the role.
✨Showcase Your Relationship Management Skills
Prepare examples of how you've successfully managed client relationships in the past. Highlight your ability to communicate effectively and maintain high standards, as this role is all about being the bridge between clients and operations.
✨Data-Driven Decision Making
Since the role involves using data to drive performance, be ready to discuss how you've used data in previous roles to improve outcomes. Bring specific examples that demonstrate your analytical skills and how they led to tangible results.
✨Emphasise Your Organisational Skills
This position requires juggling multiple priorities, so be prepared to talk about how you stay organised and manage your time effectively. Share strategies or tools you use to keep everything on track, which will show that you can thrive in a fast-paced environment.
