At a Glance
- Tasks: Manage client relationships and drive water efficiency programmes for a sustainable future.
- Company: Join Groundwork South, a leader in environmental regeneration and community transformation.
- Benefits: Enjoy a competitive salary, generous holidays, health plans, and work-life balance support.
- Other info: Dynamic team with opportunities for growth and a commitment to positive change.
- Why this job: Make a real impact on communities and the environment while developing your career.
- Qualifications: Experience in account management and a passion for sustainability and customer service.
This is a high-impact role at the heart of delivering a major domestic and non-household water efficiency programme for Affinity Water.
As Account Manager, you will act as the critical interface between client, operations, and customers – ensuring that delivery is not only compliant, but high-performing, customer-focused, and continuously improving. You will take ownership of performance against contractual KPIs, lead communication and reporting, and drive a culture of quality, accountability, and innovation across the programme.
This is an opportunity to shape how a large-scale environmental service is delivered on the ground – improving water efficiency, enhancing customer experience, and directly contributing to regulatory and environmental outcomes.
This role would suit someone who thrives in a fast-paced, delivery-focused environment and enjoys taking ownership of both performance and relationships. You’ll be confident managing senior client relationships while also getting into the detail of delivery, enjoy working with data and using it to drive performance and improvement, be highly organised, proactive, and comfortable managing multiple priorities and take pride in delivering a high-quality customer experience. You’ll have a passion for water saving and be motivated by making a tangible environmental and social impact in this really important area of Groundwork's work.
In return we offer you:
- A competitive salary
- Generous holiday entitlement of 25 days per annum plus public holidays
- Health Cash Plan and 24-hour Healthline
- Employee Assistance Programme - including mental health helpline and face to face counselling.
- Salary sacrifice schemes including cycle to work and pension contributions
- Family friendly policies to support work/life balance with time off in lieu for out of hours activities
- Business travel expenses
We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.
Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.
We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.
Closing date for applications: 31st May 2026
Interview date: W/C 8th June 2026
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.
Affinity Water Account Manager in Hatfield employer: Groundwork South
Affinity Water is an exceptional employer, offering a dynamic work environment where employees can make a significant impact on water efficiency and environmental sustainability. With a strong commitment to employee well-being, we provide generous holiday entitlements, health benefits, and opportunities for professional growth within a supportive and innovative team culture. Join us in our mission to create better places and improve lives while enjoying a flexible work arrangement that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Affinity Water Account Manager in Hatfield
✨Tip Number 1
Network like a pro! Reach out to people in the water efficiency sector, especially those connected to Affinity Water. A friendly chat can open doors and give you insights that might just set you apart from the crowd.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Affinity Water's recent projects and their impact on communities. This shows you're genuinely interested and ready to contribute to their mission.
✨Tip Number 3
Showcase your passion for water saving! During interviews, share personal stories or experiences that highlight your commitment to environmental issues. It’s all about making that emotional connection.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the amazing work we do at Groundwork South.
We think you need these skills to ace Affinity Water Account Manager in Hatfield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Affinity Water Account Manager role. Highlight your experience in managing client relationships and driving performance, as these are key aspects of the job.
Show Your Passion:Let us see your enthusiasm for water efficiency and environmental impact. Share any relevant projects or experiences that demonstrate your commitment to making a difference in this area.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make your achievements stand out and ensure we can easily see how you meet the requirements.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Groundwork South
✨Know Your Water Efficiency Stuff
Make sure you brush up on the latest trends and regulations in water efficiency. Being able to discuss how you can contribute to improving water-saving initiatives will show your passion for the role and the environment.
✨Showcase Your Relationship Management Skills
Prepare examples of how you've successfully managed client relationships in the past. Highlight your ability to communicate effectively and maintain high standards of customer service, as this is crucial for the Account Manager position.
✨Be Data-Driven
Since the role involves using data to drive performance, come prepared with examples of how you've used data analysis in previous roles. Discuss how you’ve leveraged data to improve outcomes and make informed decisions.
✨Demonstrate Your Organisational Skills
The job requires managing multiple priorities, so be ready to talk about your organisational strategies. Share specific tools or methods you use to stay on top of tasks and ensure high-quality delivery.
