At a Glance
- Tasks: Welcome and serve customers, prepare beverages, and maintain café cleanliness.
- Company: Join a charity-driven team at the stunning Land of Oak & Iron Heritage Centre.
- Benefits: Flexible hours, competitive pay, and a chance to work in a beautiful location.
- Other info: Casual contract with varied shifts, perfect for students seeking flexible work.
- Why this job: Be part of a unique visitor attraction and create memorable experiences for guests.
- Qualifications: Customer service experience is a plus; a friendly attitude is essential.
The predicted salary is between 13.45 - 13.45 £ per hour.
Love great coffee, meeting new people, and working in a stunning countryside location? Join the café team at the Land of Oak & Iron Heritage Centre!
About Us
Operated by Groundwork North East & Cumbria, a charity committed to creating stronger, greener and healthier communities, our Heritage Centre is set within the beautiful steep-sided Derwent Valley, with an abundance of natural woodland, rare and iconic wildlife and a hidden heritage of British sword making and a world leading iron and steel industry. Our modern café is the perfect place to fuel up before or relax after a day of exploring. From hearty breakfasts and seasonal lunches to delicious home-bakes, all made with locally sourced ingredients, there’s something to suit all tastes.
About The Role
We are recruiting for a Café / Front of House Assistant. We're looking for a friendly, flexible and customer-focused individual to help create memorable experiences for our visitors. Casual hours available, supporting our busy weekends, holidays and special events.
What You'll Be Doing
- Welcoming and serving customers with a smile
- Preparing and serving hot and cold beverages
- Operating the till and handling transactions
- Delivering excellent customer service at all times
- Maintaining high standards of cleanliness, hygiene, and food safety
- Supporting the smooth day-to-day running of the café
What We're Looking For
- Previous experience in a catering, hospitality or customer-facing role would be an advantage
- Friendly, outgoing and enthusiastic
- Passionate about providing excellent customer service
- Comfortable working in a busy, fast-paced environment
- Flexible and willing to take on a variety of tasks
- Honest, reliable and a great team player
- A positive can-do attitude is essential.
More Information
This is a casual, 0-hour contract, offering flexibility with no fixed weekly hours. Flexibility is key in this role. As a casual team member, you'll help support the café during our busiest periods, including weekends, school holidays, special events and occasional evenings. We're looking for someone who enjoys a varied schedule and can adapt to the changing needs of a busy visitor attraction. Availability for weekend shifts and occasional evening work is essential.
Why Join Us?
- Work in one of the North East's most unique visitor attractions
- Be part of a welcoming and supportive team
- Enjoy a varied role where no two days are the same
- Help showcase locally sourced produce and the best of the region
Join us and help create memorable experiences in one of the North East's most inspiring destinations.
Closing Date: Tuesday 25th August 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
We want you to be yourself at Groundwork, and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work.
As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
Cafe / Front of House Assistant in Bere Alston employer: Groundwork NE & Cumbria
Groundwork North East & Cumbria is an exceptional employer, offering a dynamic and varied role as a Maintenance Officer where you can truly make a difference in the community. With a supportive team environment, opportunities for skill development across multiple sites, and the autonomy to manage your own workload, you'll find meaningful work that positively impacts local areas. Plus, the roving nature of the role allows for diverse experiences while enjoying the beautiful landscapes of the North East and Cumbria.
Contact Details:
Groundwork NE & Cumbria Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cafe / Front of House Assistant in Bere Alston
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Groundwork NE & Cumbria and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Cafe / Front of House Assistant in Bere Alston
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Groundwork NE & Cumbria that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Groundwork NE & Cumbria.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Groundwork NE & Cumbria get a sense of who you are beyond your experience!
How to prepare for a job interview at Groundwork NE & Cumbria
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Groundwork NE & Cumbria and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
