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- Tasks: Manage residential properties, ensuring top-notch customer service and compliance.
- Company: Join a growing company with over 29,000 properties in Cardiff since 2006.
- Benefits: Enjoy bonuses, generous leave, birthday off, and free parking.
- Why this job: Be part of a positive culture while making a real impact in property management.
- Qualifications: 2 years in residential property management and strong customer service skills required.
- Other info: Apply by 5th August 2025; early applications may close the advert sooner.
The predicted salary is between 29000 - 33028 £ per year.
The role of Property Manager requires you to deliver a high level of customer service, be responsible for the regular management of a portfolio of developments, and build good relationships with our customers, colleagues, and local agencies. We have the pleasure of working with a variety of residential and commercial developers.
You will have skills to negotiate and prepare service charge budgets and monitor expenditure for developments within the portfolio, carry out regular visits to developments, ensure health and safety compliance, deal with issues as they arise and appoint contractors. You will be familiar with leases and transfers, enforcement of covenants, ensuring obligations are met and keep up to date with all relevant legislation.
You will have at least 2 years experience and knowledge of residential property management and be organised with the ability to prioritise, whilst remaining customer-focused. You will have the ability to work independently and without supervision. You will contribute as a team player, ensuring the values of the company are upheld. You will be AIRPM qualified (or willing to work towards accreditation) or hold a similar professional qualification.
This role covers the residential blocks and estate management in Cardiff and the surrounding areas.
Benefits
- A potential bonus of up to £2K annually (STD) based on KPIs achieved
- Hours 8.30am-5.00pm with 1 hour unpaid for breaks
- 28 days leave including 8 days bank holidays
- After 1 year of employment, leave increases to 30 days, and after 2 years employment, leave increases to 32 days
- Your birthday off to celebrate
- Refer a friend bonus of £300
- Company social events
- Free parking
- Positive work culture
Established in 2006, with 29,000+ properties in our portfolio, as our company continues to grow, we are looking for great people with a high level of customer service to join us and become part of our great team.
If you think you are right for our company, then we want to hear from you. Kindly send your CV and a letter telling us about yourself before 5th August2025. We will organise initial Microsoft Teams interviews with the final selection invited for a face-to-face interview. If we receive a high volume of applications, we reserve the right to close the job advert early, so dont delay, we want to hear from you today!
Job Type: Full-time
Pay: £29,000.00-£33,027.90 per year dependent on knowledge and experience
Experience:
- Residential Property Management: 2 years required
- Customer Service; 3 years required
Licence/Certification:
- Full Driving Licence required
- Access to a motor vehicle
Property Manager - Residential Property Management in Cardiff employer: GROUND SOLUTIONS UK LIMITED
Contact Detail:
GROUND SOLUTIONS UK LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager - Residential Property Management in Cardiff
✨Tip Number 1
Familiarise yourself with the local property market in Cardiff. Understanding the specific challenges and opportunities in the area will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with professionals in the property management field. Attend local events or join online forums related to residential property management to connect with others in the industry. This can lead to valuable insights and potential referrals.
✨Tip Number 3
Brush up on your negotiation skills, as this role requires preparing service charge budgets and managing expenditures. Consider taking a short course or reading up on effective negotiation techniques to enhance your capabilities.
✨Tip Number 4
Showcase your customer service experience by preparing examples of how you've successfully handled difficult situations in the past. Being able to articulate these experiences will highlight your suitability for a role that prioritises customer satisfaction.
We think you need these skills to ace Property Manager - Residential Property Management in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in residential property management and customer service. Use specific examples that demonstrate your ability to manage a portfolio, negotiate budgets, and ensure compliance with health and safety regulations.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your relevant qualifications, such as being AIRPM qualified or your willingness to work towards it, and how your skills align with the company's values and needs.
Showcase Your Customer Service Skills: Since the role requires a high level of customer service, include examples in your application that illustrate how you've successfully built relationships with clients and resolved issues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in property management.
How to prepare for a job interview at GROUND SOLUTIONS UK LIMITED
✨Showcase Your Customer Service Skills
As a Property Manager, delivering exceptional customer service is key. Prepare examples from your past experiences where you successfully resolved issues or built strong relationships with clients. This will demonstrate your ability to meet the high standards expected in this role.
✨Familiarise Yourself with Relevant Legislation
Make sure you brush up on the latest legislation related to residential property management. Being knowledgeable about leases, transfers, and health and safety compliance will show that you are proactive and serious about the responsibilities of the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult tenants or managing budgets. Think through potential scenarios and how you would approach them, highlighting your problem-solving skills and ability to work independently.
✨Demonstrate Team Player Qualities
While the role requires independence, being a team player is equally important. Be ready to discuss how you've collaborated with colleagues or local agencies in the past, and how you can contribute to maintaining a positive work culture within the company.
