At a Glance
- Tasks: Manage and grow long-term client relationships while identifying upsell opportunities.
- Company: Established UK Managed Service Provider with a supportive culture.
- Benefits: Competitive salary, uncapped OTE, and fully remote work.
- Why this job: Build meaningful relationships and make a real impact in a growing team.
- Qualifications: 3+ years in Account Management with a background in MSP or B2B tech.
- Other info: Clear progression opportunities and a stable customer base.
The predicted salary is between 45000 - 50000 £ per year.
I’m partnered with a well-established UK Managed Service Provider that’s continuing to grow and is looking to hire an experienced Account Manager to join their team. This is a great opportunity for an AM who enjoys building trusted relationships, owning renewals, and growing accounts in a sensible, well-run MSP environment.
The role
- Managing and growing long-term customer relationships
- Owning renewals, retention, and account expansion
- Identifying upsell and cross-sell opportunities
- Acting as a trusted commercial point of contact
- Working closely with delivery and technical teams
This is a commercial, relationship-led role, not a support or service desk position.
What they’re looking for
- 3+ years’ experience in Account Management
- Background in MSP, IT services, or B2B tech
- Experience owning renewals and growing accounts
- Confident stakeholder management and communication skills
- Commercial mindset with a consultative approach
What’s on offer
- £45–50k base salary + uncapped OTE
- Fully remote role (UK-based)
- Clear progression as the team continues to scale
- Supportive leadership and realistic targets
- Stable, long-term customer base
If you’re an Account Manager looking for a role where you can build relationships properly, rather than manage overload, I’d be happy to share more details.
Account Manager in Birmingham employer: GroTech Search
Contact Detail:
GroTech Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its clients, and think about how your experience aligns with their needs. Be ready to share specific examples of how you've successfully managed accounts and built relationships.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of great opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Account Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in MSP or IT services, and showcase your success in managing accounts and renewals.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this Account Manager role. Share specific examples of how you've built relationships and grown accounts in previous positions.
Showcase Your Communication Skills: Since this role is all about relationship management, make sure your written application demonstrates your confident communication style. Keep it professional yet personable!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at GroTech Search
✨Know Your Clients
Before the interview, research the company’s existing clients and their industries. Understanding their customer base will help you demonstrate your ability to manage and grow relationships effectively.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully owned renewals or expanded accounts. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Communicate Confidently
Since this role requires strong stakeholder management skills, practice articulating your thoughts clearly and confidently. Be ready to discuss how you would approach building trust with clients and collaborating with technical teams.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's growth strategy and client management processes. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.