At a Glance
- Tasks: Be the go-to person for residents, delivering top-notch concierge services and managing customer communication.
- Company: Grosvenor, a prestigious company located in London's Eaton Square.
- Benefits: Competitive pay, opportunities for growth, and a vibrant work environment.
- Other info: Dynamic role with a focus on sustainability and teamwork.
- Why this job: Join a luxury setting and make a difference in residents' lives every day.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Grosvenor, working in London’s Eaton Square, seeks a Concierge who will be the first point of contact for residents and high-profile customers.
The role is hands-on and requires you to be out and about across the square, delivering all concierge services and owning customer communication.
You will build trust with customers, manage expectations, coordinate with Garden Landscape and maintenance teams, and contribute to sustainability goals.
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We think you need these skills to ace Luxury Residential Concierge & Guest Liaison
Customer Service Skills
Communication Skills
Trust Building
Expectation Management
Coordination Skills
Sustainability Awareness
Problem-Solving Skills
