At a Glance
- Tasks: Support the housekeeping team in maintaining exceptional standards across the estate.
- Company: Join a professional and supportive team at a high-profile estate.
- Benefits: Receive training, work with experienced colleagues, and enjoy a collaborative environment.
- Other info: Flexible working patterns and occasional travel to other locations.
- Why this job: Make a real impact by creating beautifully presented spaces for guests.
- Qualifications: Reliable, detail-oriented, and able to work well in a team.
The predicted salary is between 18900 - 23100 £ per year.
The Housekeeping Assistant plays an important role within the housekeeping team, supporting the Housekeeper and Deputy Housekeeper in maintaining the estate to an exceptional standard. The role suits someone who is reliable, discreet and conscientious, with a strong eye for detail and genuine pride in creating beautifully presented, welcoming spaces. Working as part of a large and supportive team, the Housekeeping Assistant will contribute to the smooth day-to-day running of housekeeping operations and respond flexibly to changing requirements.
Key responsibilities
- Daily housekeeping and presentation
- Carry out daily and periodic cleaning duties with excellent attention to detail and pride in the finished result.
- Prepare guest accommodation, bedrooms, bathrooms and shared areas so that they are beautifully presented and ready for use.
- Maintain consistently high standards of cleanliness, care and presentation throughout.
- Complete tasks carefully, efficiently and within agreed timescales.
- Identify and raise any issues promptly with the Housekeeper or Deputy Housekeeper.
- Guest service
- Provide a warm, discreet and professional service to guests.
- Help create welcoming, comfortable and beautifully presented spaces.
- Assist with guest requirements, pets, calls and other support duties as required.
- Maintain the highest standards of discretion, confidentiality and professional conduct.
- Teamwork and housekeeping support
- Work closely with the Housekeeper, Deputy Housekeeper and wider housekeeping team, following direction carefully and positively.
- Support larger cleaning projects and seasonal deep cleans as part of the wider team.
- Work cooperatively with colleagues across the estate to help create a professional, organised and supportive working environment.
- Respond positively and flexibly to changing priorities and guest needs.
- Undertake other reasonable duties as required from time to time.
- Safety, security and compliance
- Comply with company policies, confidentiality requirements, security procedures and relevant legislation.
- Follow all health and safety requirements, taking responsibility for personal safety and the safety of others.
- Use equipment, products and working practices safely and appropriately.
- Undertake training as directed and apply learning consistently within the role.
Knowledge, skills and experience
- Reliable, conscientious and discreet.
- Strong eye for detail, with pride in achieving high standards of cleanliness and presentation.
- Comfortable following direction from the Housekeeper and Deputy Housekeeper.
- Able to work positively and cooperatively as part of a large, supportive team.
- Able to complete tasks carefully, efficiently and within agreed timescales.
- Flexible approach to working patterns and operational requirements.
- Willing to undertake training as required.
- Valid driving licence and access to own transport.
Personal attributes
- Professional, dependable and discreet.
- Calm and considerate in approach.
- Positive and collaborative when working with colleagues.
- Attentive to detail and proud of achieving excellent standards.
- Flexible and willing to support changing operational requirements and guest needs.
The successful candidate will be expected to uphold Grosvenor’s shared values of integrity, trust and respect by being honest and fair, delivering on commitments, and working in an inclusive, collaborative, caring and thoughtful way.
Additional information
- The role holder must be willing to work flexibly according to operational requirements and guest occupancy levels.
- The role may involve occasional travel to support other locations, with associated travel and costs provided by the business.
Why join us?
This is an opportunity to join a professional and supportive housekeeping team, working in an important role that directly contributes to maintaining exceptional standards across a unique and high-profile estate setting. The successful candidate will receive appropriate training and will work alongside experienced colleagues committed to delivering an outstanding environment for guests and visitors.
Housekeeping Assistant in Chester employer: Grosvenor
Grosvenor is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Technology Team Administrator role based in Chester. With a strong focus on employee growth, you will have the opportunity to expand your skills across various technology domains while enjoying a competitive salary, generous benefits, and a vibrant social events calendar that enhances team spirit and engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant in Chester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Grosvenor. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Grosvenor
Don't be shy about reaching out to Grosvenor directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Assistant in Chester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Grosvenor and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Grosvenor
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
