At a Glance
- Tasks: Manage key customer accounts and drive growth through relationship building and strategic planning.
- Company: Established UK supplier of PPE and workplace safety solutions.
- Benefits: Competitive salary, quarterly bonuses, and a supportive work environment.
- Other info: Join a diverse team committed to equality and professional growth.
- Why this job: Make a real impact by enhancing customer relationships and driving business success.
- Qualifications: Experience in account management or B2B sales with strong relationship-building skills.
The predicted salary is between 40500 - 49500 £ per year.
About the Opportunity
We are currently representing an established and growing UK supplier of PPE, workwear and workplace safety solutions who is seeking a commercially focused Strategic Account Manager. In this role, you will take ownership of a portfolio of customer accounts, strengthen relationships, protect retention and identify sustainable growth opportunities. This role combines strategic account management with hands-on customer support, onboarding and internal coordination.
Key Duties & Responsibilities
- Own and develop a portfolio of key customer accounts.
- Build trusted relationships through planned, regular customer contact.
- Identify account risks early and lead effective retention activity.
- Grow revenue and margin through cross-selling, upselling and wider product penetration.
- Create practical account plans covering objectives, opportunities, risks and actions.
- Coordinate pricing, product, onboarding and service activity across internal teams.
- Maintain accurate CRM records, forecasts, meeting notes and opportunity pipelines.
Candidate Profile
- Proven account management, customer success or consultative B2B sales experience.
- Strong relationship-building and stakeholder management capability.
- Commercial awareness, including revenue, margin and account profitability.
- A structured approach to account planning, follow-up and pipeline management.
- Confident coordinating customer requirements across sales, purchasing, customer service and operations.
- Proactive, credible and comfortable working independently.
Desirable Experience
- Direct sector and product knowledge is highly desirable.
- Applications are particularly welcomed from candidates with experience in PPE, workwear or workplace safety supplies; industrial or MRO distribution; or construction, utilities or infrastructure supply chains.
- While relevant knowledge should support immediate customer credibility, proven account ownership, retention skills and commercial judgement remain essential.
Grosvenor Talent is committed to promoting equality, diversity and inclusion. We welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origin), religion or belief, sex or sexual orientation. We are committed to ensuring that no applicant or employee is treated less favourably on the basis of a protected characteristic as defined under the Equality Act 2010. If you require reasonable adjustments during the recruitment process, please let us know and we will be happy to support you. Grosvenor Talent operates as both an Employment Agency and Employment Business in accordance with applicable legislation.
Strategic Account Manager in London employer: Grosvenor Talent Ltd
As a Strategic Account Manager at our Harrogate office, you will join a dynamic team within a well-established UK supplier of PPE and workplace safety solutions. We pride ourselves on fostering a collaborative work culture that values employee growth, offering comprehensive training and development opportunities alongside competitive compensation and quarterly bonuses. Our commitment to diversity and inclusion ensures a supportive environment where every team member can thrive and contribute to meaningful customer relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Manager in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Strategic Account Manager at Grosvenor Talent Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Grosvenor Talent Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Strategic Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Strategic Account Manager in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Grosvenor Talent Ltd:When writing your cover letter, make sure to tailor your message specifically for Grosvenor Talent Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Grosvenor Talent Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Grosvenor Talent Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Grosvenor Talent Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Grosvenor Talent Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
