At a Glance
- Tasks: Ensure safe and efficient building operations while delivering excellent customer service.
- Company: Join Grosvenor Services, a supportive and equal opportunities employer.
- Benefits: Competitive salary, friendly team environment, and growth opportunities.
- Other info: Dynamic role with opportunities to work across multiple locations.
- Why this job: Make a real impact in facilities management and develop valuable skills.
- Qualifications: Experience in facilities management and basic maintenance skills required.
The predicted salary is between 30000 - 30000 £ per year.
- Job Type: Permanent
- Days Required: Monday to Friday
- Grosvenor Services
In line with section 8 of the asylum and immigration act 1996, no individual will be employed by Grosvenor Services unless they can provide original documents that prove their nationality and eligibility to work in the UK this applies to all job applicants.
Please note all successful applicants will have access to their employee portal to view and print their payslips as we follow a "paperless" policy within our company.
- Grosvenor Services is an Equal Opportunities Employer
- Grosvenor Security
In line with section 8 of the asylum and immigration act 1996, no individual will be employed by Grosvenor Security unless they can provide original documents that prove their nationality and eligibility to work in the UK this applies to all job applicants.
Please note all successful applicants will have access to their employee portal to view and print their payslips as we follow a "paperless" policy within our company.
Grosvenor Security is an Equal Opportunities Employer.
About The Role
We are seeking a reliable Facilities Officer to join our team in Hemel Hempstead.
The Facilities Officer (Hard Services) is responsible for supporting the safe, compliant and efficient operation of building services across the estate.
The role will deliver non-technical planned preventative maintenance (PPM) activities, undertake minor reactive maintenance works, support statutory compliance requirements and ensure facilities remain safe, functional and fit for purpose.
The post holder will act as a key on-site representative for Hard Services, working closely with occupiers, contractors and service providers to ensure high standards of building maintenance and customer service are maintained.
The will be a requirement to go to other sites between Hemel, Reading and London for Holiday cover.
Key Responsibilities
- Planned Preventative Maintenance (PPM)
- Water hygiene flushing regimes
- Domestic water temperature monitoring
- Emergency lighting function tests
- Fire door visual inspections
- Meter readings
- Plant room inspections
- Building condition checks
- Compliance inspections and audits
- Maintaining CAFM records
- Activities are not limited to the above
- Reactive Maintenance
- Basic plumbing repairs
- Minor joinery and fabric repairs
- Door and lock adjustments
- Furniture repairs
- Ceiling tile replacement
- Signage installation
- Basic decorating and making-good works
- Replacement of lamps
- Activities are not limited to the above
- Compliance Support
- Complete compliance checks and inspections
- Maintain accurate records and documentation
- Assist with audits
- Support health and safety inspections
- Identify and report compliance risks
- Monitor contractor compliance activities
- Contractor Management
- Escort contractors on site
- Issue permits where authorised
- Monitor contractor performance
- Ensure contractor compliance
- Report on service delivery issues
- Customer Service
- Respond to facilities requests
- Provide stakeholder updates
- Support building occupants
- Promote excellent customer experience
- Health, Safety & Environmental Responsibilities
- Work in accordance with H&S policies
- Conduct dynamic risk assessments
- Report incidents and near misses
- Maintain safe working areas
- Support sustainability initiatives
Requirements
Essential Experience
- Facilities Management or Property Maintenance experience
- Routine PPM inspection experience
- Minor maintenance and repair experience
- Understanding of statutory compliance requirements
- CAFM system experience
- Customer-facing experience
Essential Knowledge
- Water hygiene monitoring
- Emergency lighting testing
- Building fabric maintenance
- Health & Safety legislation
- Permit-to-work awareness
- Basic M&E knowledge
Essential Skills
- Organisation
- Attention to detail
- Work prioritisation
- Communication
- Record keeping and reporting
- Problem solving
- Microsoft Office skills
Essential Qualifications
- GCSEs or equivalent including Maths and English
- Full UK Driving Licence (if required)
Desirable Qualifications
- IOSH Working Safely or Managing Safely
- Water Hygiene Awareness
- IWFM Level 2/3
- First Aid at Work
- Asbestos Awareness
- Fire Safety Awareness
Why Join Us?
- Competitive Pay.
- Supportive Team Environment: Join a friendly team that values your contributions and promotes a positive atmosphere.
- Opportunity for Growth: Gain experience and develop skills in a role that offers potential for advancement.
- #J-18808-Ljbffr
Facilities Officer UK in Hemel Hempstead employer: Grosvenor Services
At Grosvenor, we pride ourselves on being an exceptional employer that values collaboration, creativity, and personal growth. Our commitment to fostering a supportive work culture is evident in our focus on employee development, health and safety, and open communication, ensuring that every team member can thrive in their role as Venue Manager. Located in a vibrant retail environment, we offer unique opportunities for innovation and impact, making your contributions truly meaningful.
