At a Glance
- Tasks: Lead a vibrant pub team, ensuring exceptional guest experiences and driving sales.
- Company: Join The Cricketers on the Green, a community-focused pub with a passion for hospitality.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Dynamic role with a focus on nurturing talent and maximising business potential.
- Why this job: Be at the heart of a lively pub, making a real impact on guests and your team.
- Qualifications: Experience in management and a genuine passion for hospitality and service.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a passionate, people focused, and guest obsessed General Manager to join our team here at The Cricketers on the Green and help us achieve our goals and growth. The General Manager at The Cricketers on the Green is responsible for leading the pub with energy, pride and complete ownership. This is a hands-on leadership role at the heart of the business, ensuring that every guest receives warm, professional and memorable hospitality, every team member is supported and held to high standards, and every area of the pub operates with consistency, care and commercial focus.
Responsibilities
- You will have full P&L responsibility with a focus on driving sales, being guest obsessed, and delivering on key KPIs – both financial and people focused.
- You’ll be passionate about developing and growing your pub – enabling everyone to reach their full potential and drive sales through their business.
- A real team player with a well-honed commercial edge, an eye for maximising every profit opportunity and a desire to see your team prosper from these skills.
- You look to add value in every meeting, managing your time well and maximising opportunities.
- You know how to demonstrate pace and urgency, and network when it comes to recruitment.
- Energy and a ‘can do’ attitude is essential.
- You know how to deliver a great guest experience through a high level of service and standards.
- You have the ability to work cross-functionally with all departments and support both the front and back of house teams.
What you’ll bring to the table
- You’ll have enthusiasm for hospitality, service and experience in management.
- Passion for your people, pubs, and the industry.
- Demonstrate and implement a sales culture across your pub business.
- Deliver great standards and service across your drinks and food business.
- Track record of right first time recruitment success.
- Natural desire to nurture and shape your team.
- Recognise and reward successes with the ability to inspire, motivate, and challenge where needed.
- Have an enviable P&L with the ability and experience to maximise opportunities with astute commercial acumen.
- Above all else – a lover of our community pubs and the purpose they bring.
General Manager in Woking employer: Grosvenor Pubs and Inns
At The Cricketers on the Green, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to excel. As a General Manager, you will enjoy competitive benefits, opportunities for personal and professional growth, and the chance to lead a passionate team dedicated to delivering exceptional guest experiences in a community-focused environment. Join us and be part of a dynamic pub that not only prioritises its guests but also invests in the development and success of its employees.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Woking
✨Tip Number 1
Get to know the pub culture! Spend some time in The Cricketers on the Green before applying. Chat with staff and guests to understand what makes it tick. This will help you tailor your approach and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the interview process. We all love a good chat about our passions!
✨Tip Number 3
Show off your leadership skills! Prepare examples of how you've successfully led teams in the past. Think about times when you’ve inspired others or turned a challenging situation around. We want to see that energy and passion!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at The Cricketers on the Green. Let’s make it happen together!
We think you need these skills to ace General Manager in Woking
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for hospitality shine through in your application. We want to see how much you love the industry and what makes you tick as a people-focused leader.
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with our job description. Highlight your P&L responsibility and any achievements in driving sales and guest satisfaction.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for The Cricketers on the Green. Share specific examples of how you've nurtured teams and delivered exceptional service in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Grosvenor Pubs and Inns
✨Know Your Numbers
As a General Manager, you'll have full P&L responsibility, so brush up on your financials before the interview. Be ready to discuss how you've driven sales and maximised profit opportunities in previous roles. This shows you understand the commercial side of the business.
✨Showcase Your People Skills
This role is all about people, so be prepared to share examples of how you've nurtured and developed your team. Talk about specific instances where you've inspired or motivated your staff, and how you handle challenges within a team setting.
✨Demonstrate Guest Obsession
The Cricketers on the Green values guest experience highly. Come armed with stories that highlight your commitment to exceptional service. Discuss how you've created memorable experiences for guests and how you ensure high standards across the board.
✨Be a Team Player
Emphasise your ability to work cross-functionally with different departments. Share examples of how you've collaborated with both front and back of house teams to achieve common goals. This will show that you can lead with energy and pride while fostering a supportive environment.
