At a Glance
- Tasks: Welcome guests and ensure they feel at home while serving food and drinks.
- Company: Join a passionate independent pub company with a warm atmosphere.
- Benefits: Enjoy staff discounts, training, and opportunities for career growth.
- Other info: Full-time and part-time positions available in a supportive team.
- Why this job: Be part of an exciting new chapter in a beloved village pub.
- Qualifications: Friendly attitude and good communication skills; hospitality experience is a plus.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for brilliant Front of House team members to join us at The Cricketers on the Green. Following our refurbishment and reopening, we are building a warm, professional and passionate team who take pride in delivering great hospitality every day. We are looking for people who are friendly, reliable, well presented and genuinely enjoy looking after guests. This is a fantastic opportunity to be part of an exciting new chapter for a much loved village pub, with a focus on great food, excellent drinks, warm service and creating the little moments that make the large difference.
The role will include:
- Welcoming guests and making them feel looked after from the moment they arrive
- Taking food and drink orders confidently and accurately
- Running food and drinks to tables
- Supporting the bar and restaurant team during busy services
- Keeping the pub clean, tidy and well presented
- Helping create a warm, relaxed and professional atmosphere
- Working as part of a positive and supportive team
We are looking for someone who is:
- Friendly, confident and naturally hospitable
- Reliable, punctual and hardworking
- Smart in appearance and proud of high standards
- A good communicator
- Calm under pressure
- Happy to learn and grow with the business
Previous hospitality experience is helpful, but the right attitude is just as important. Full training will be given.
What we offer:
- A supportive and friendly working environment
- Training and development
- Staff food on shift
- Staff discount across Little and Large Pub Company sites
- Opportunities to progress as the business grows
- The chance to be part of a passionate independent pub company
- Full time and part time positions available.
Front of House Hero - Warm Hospitality & Guest Experience in Woking employer: Grosvenor Pubs and Inns
At The Cricketers on the Green, we pride ourselves on fostering a warm and professional work environment where every team member is valued. With a focus on exceptional hospitality and guest experience, we offer comprehensive training, opportunities for career progression, and a supportive team culture that encourages personal growth. Join us in creating memorable moments for our guests while enjoying staff benefits like discounts and meals during shifts.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Hero - Warm Hospitality & Guest Experience in Woking
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a bite to eat. This way, you can chat about your experience and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hospitality skills! Whether it's role-playing with a friend or volunteering at events, showing that you can create warm experiences will make you stand out as a Front of House Hero.
✨Tip Number 3
Be yourself during the interview! The Cricketers is looking for friendly and genuine people, so let your personality shine through. Share stories that highlight your passion for hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team right from the start!
We think you need these skills to ace Front of House Hero - Warm Hospitality & Guest Experience in Woking
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and warm personality shine through. We want to see the real you, so don’t be afraid to share why you love hospitality and what makes you a great fit for our team!
Tailor Your Application:Make sure to tailor your application to the Front of House role. Highlight any relevant experience or skills that align with our focus on great service and creating memorable moments for guests.
Keep It Professional Yet Approachable:While we love a casual vibe, remember to keep your application professional. Use clear language and check for any typos or errors – we appreciate attention to detail just as much as a warm smile!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Cricketers on the Green!
How to prepare for a job interview at Grosvenor Pubs and Inns
✨Show Your Warmth
As a Front of House Hero, your personality is key! Make sure to showcase your friendly and hospitable nature during the interview. Smile, maintain eye contact, and engage with the interviewer as if they were a guest.
✨Know the Menu
Familiarise yourself with the food and drink offerings at The Cricketers on the Green. Being able to discuss menu items confidently will demonstrate your enthusiasm for the role and your commitment to providing excellent service.
✨Highlight Team Spirit
This role is all about teamwork, so be ready to share examples of how you've worked well in a team before. Talk about how you support your colleagues and contribute to a positive atmosphere, as this aligns perfectly with their values.
✨Prepare for Scenarios
Think about common situations that might arise in a busy pub environment, like handling difficult guests or managing multiple orders. Be prepared to discuss how you would handle these scenarios calmly and professionally, showcasing your problem-solving skills.
