At a Glance
- Tasks: Lead daily operations and create memorable guest experiences in a stunning countryside pub.
- Company: The Wellington Arms, a premium countryside pub with a warm and welcoming atmosphere.
- Benefits: 50% off food, hotel discounts, wellbeing support, and leadership development opportunities.
- Other info: Enjoy a dog-friendly culture and participate in team socials and recognition events.
- Why this job: Join a vibrant team and elevate guest experiences in a beautiful setting.
- Qualifications: Experience in hospitality leadership and a passion for creating exceptional service.
The predicted salary is between 30000 - 40000 £ per year.
Are you an inspiring hospitality leader who thrives in a premium countryside setting? At The Wellington Arms, a beautifully restored country pub, restaurant and boutique hotel set within the breathtaking 7,000‑acre Wellington Estate, we’re looking for a confident, people‑focused Assistant Manager to help guide our team and elevate every guest experience. With 25 stylish bedrooms, exceptional dining, a vibrant bar, elegant private‑event spaces, and views across rolling Hampshire farmland, The Wellington Arms offers a unique blend of warmth, quality, and relaxed luxury.
As Assistant Manager, you’ll help lead a busy, high‑performing site known for its seasonal menus, award‑winning hospitality, weddings, celebrations, and business stays.
Why You’ll Love Working With Us- 50% Off Food & Drink – Across our restaurant, terrace, and bar
- Fresh Meals on Shift – Enjoy locally sourced, seasonal dishes
- Hotel Discounts – Stay in our boutique bedrooms on the Wellington Estate
- Stunning Countryside Location – Minutes from Reading, Basingstoke and Hook, yet peaceful and scenic
- Dog‑Friendly Culture – Some rooms welcome four‑legged guests
- Event & Private Dining Savings – Including the elegant Waterloo Suite
- Wellbeing Support – Financial, lifestyle, and mental‑health resources
- Retail Discounts – Savings with major high‑street brands
- Leadership Development – Pathways toward General Manager roles
- Team Socials & Recognition Events – Because we value our people
- Hospitality leadership experience – Pubs, restaurants, hotels, or premium venues
- Guest‑first mindset – You naturally create warm, memorable experiences
- Strong commercial awareness – Understanding of KPIs, stock, labour & revenue
- Team development skills – Coaching, motivating, and building capability
- Operational confidence – Overseeing bar, restaurant, hotel & events
- Calm, solutions‑focused attitude – Steady during busy services
- High standards – For service, presentation, and guest satisfaction
- Lead daily operations – Supporting a thriving pub‑restaurant‑hotel
- Champion service excellence – Across breakfast, lunch, dinner & events
- Support and motivate the team – Building a positive, high‑performing culture
- Assist with rotas, planning & admin – Ensuring smooth, efficient running
- Oversee weddings, events, and private dining – Delivering seamless experiences
- Support the hotel operation – Ensuring 25 boutique rooms are guest‑ready
- Step in for the General Manager – Confidently running the site in their absence
- Protect the brand ethos – Relaxed luxury, local produce, warm Hampshire hospitality
Ready to Lead Something Exceptional? If you’re passionate about hospitality, thrive in a premium countryside environment, and love building great teams, we’d love to welcome you as our Assistant Manager at The Wellington Arms, Stratfield Turgis. We are proud to be an equal‑opportunities employer — everyone is welcome.
Assistant Manager — Lead Guest Experience at Premium Countryside Pub in Hook employer: Grosvenor-Pubs-and-Inns-5
At The Wellington Arms, we pride ourselves on being an exceptional employer in the heart of the stunning Hampshire countryside. Our commitment to employee wellbeing is reflected in our generous benefits, including 50% off food and drink, hotel discounts, and a supportive work culture that fosters leadership development and team recognition. Join us to be part of a vibrant, dog-friendly environment where you can grow your career while creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager — Lead Guest Experience at Premium Countryside Pub in Hook
✨Tip Number 1
Get to know the venue! Before your interview, visit The Wellington Arms if you can. Familiarise yourself with the atmosphere, menu, and services. This will not only impress them but also help you tailor your answers to show how you fit into their unique vibe.
✨Tip Number 2
Show off your people skills! As an Assistant Manager, you'll be leading a team and creating memorable experiences for guests. Be ready to share examples of how you've motivated teams or handled tricky situations in the past. We want to see that guest-first mindset in action!
✨Tip Number 3
Prepare some questions! When you're asked if you have any questions, don’t just say no. Ask about their approach to team development or how they maintain service excellence. This shows you're genuinely interested in the role and the company culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. Let’s get you on board at The Wellington Arms!
We think you need these skills to ace Assistant Manager — Lead Guest Experience at Premium Countryside Pub in Hook
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your guest-first mindset and how you've created memorable moments for guests in the past.
Highlight Your Leadership Skills:As an Assistant Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've motivated and developed teams in previous roles, and how you plan to bring that same energy to The Wellington Arms.
Be Specific About Your Experience:Tailor your application to reflect your experience in pubs, restaurants, or hotels. Use examples that demonstrate your operational confidence and understanding of KPIs, stock management, and revenue generation to show us you're the right fit.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get to know you better. Don’t miss out on this opportunity to join our fantastic team!
How to prepare for a job interview at Grosvenor-Pubs-and-Inns-5
✨Know the Venue Inside Out
Before your interview, take some time to research The Wellington Arms. Familiarise yourself with their menu, the unique features of the venue, and their approach to guest experience. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Showcase Your Leadership Style
As an Assistant Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed your team in previous roles. Highlight any specific strategies you've used to create a positive work culture.
✨Demonstrate Your Guest-First Mindset
The Wellington Arms prides itself on exceptional guest experiences. Think of specific instances where you've gone above and beyond for guests. Share these stories during your interview to illustrate your commitment to hospitality and your ability to create memorable moments.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and operational confidence. Prepare for scenarios related to busy service times or handling guest complaints. Practising your responses will help you stay calm and articulate during the interview.
