At a Glance
- Tasks: Lead daily operations and create memorable guest experiences in a stunning countryside pub.
- Company: The Wellington Arms, a premium country pub with a vibrant atmosphere.
- Benefits: 50% off food, hotel discounts, wellbeing support, and leadership development opportunities.
- Other info: Enjoy a dog-friendly culture and dynamic team socials.
- Why this job: Join a passionate team in a beautiful setting and elevate guest experiences.
- Qualifications: Experience in hospitality leadership and a guest-first mindset.
The predicted salary is between 30000 - 40000 £ per year.
Are you an inspiring hospitality leader who thrives in a premium countryside setting? At The Wellington Arms, a beautifully restored country pub, restaurant and boutique hotel set within the breathtaking 7,000‑acre Wellington Estate, we’re looking for a confident, people‑focused Assistant Manager to help guide our team and elevate every guest experience. With 25 stylish bedrooms, exceptional dining, a vibrant bar, elegant private‑event spaces, and views across rolling Hampshire farmland, The Wellington Arms offers a unique blend of warmth, quality, and relaxed luxury.
As Assistant Manager, you’ll help lead a busy, high‑performing site known for its seasonal menus, award‑winning hospitality, weddings, celebrations, and business stays.
Why You’ll Love Working With Us
- 50% Off Food & Drink – Across our restaurant, terrace, and bar
- Fresh Meals on Shift – Enjoy locally sourced, seasonal dishes
- Hotel Discounts – Stay in our boutique bedrooms on the Wellington Estate
- Stunning Countryside Location – Minutes from Reading, Basingstoke and Hook, yet peaceful and scenic
- Dog‑Friendly Culture – Some rooms welcome four‑legged guests
- Event & Private Dining Savings – Including the elegant Waterloo Suite
- Wellbeing Support – Financial, lifestyle, and mental‑health resources
- Retail Discounts – Savings with major high‑street brands
- Leadership Development – Pathways toward General Manager roles
- Team Socials & Recognition Events – Because we value our people
What You Bring
- Hospitality leadership experience – Pubs, restaurants, hotels, or premium venues
- Guest‑first mindset – You naturally create warm, memorable experiences
- Strong commercial awareness – Understanding of KPIs, stock, labour & revenue
- Team development skills – Coaching, motivating, and building capability
- Operational confidence – Overseeing bar, restaurant, hotel & events
- Calm, solutions‑focused attitude – Steady during busy services
- High standards – For service, presentation, and guest satisfaction
What You’ll Do
- Lead daily operations – Supporting a thriving pub‑restaurant‑hotel
- Champion service excellence – Across breakfast, lunch, dinner & events
- Support and motivate the team – Building a positive, high‑performing culture
- Assist with rotas, planning & admin – Ensuring smooth, efficient running
- Oversee weddings, events, and private dining – Delivering seamless experiences
- Support the hotel operation – Ensuring 25 boutique rooms are guest‑ready
- Step in for the General Manager – Confidently running the site in their absence
- Protect the brand ethos – Relaxed luxury, local produce, warm Hampshire hospitality
Ready to Lead Something Exceptional? If you’re passionate about hospitality, thrive in a premium countryside environment, and love building great teams, we’d love to welcome you as our Assistant Manager at The Wellington Arms, Stratfield Turgis. We are proud to be an equal‑opportunities employer — everyone is welcome.
Assistant Manager — Lead Guest Experience at Premium Countryside Pub employer: Grosvenor-Pubs-and-Inns-5
At The Wellington Arms, we pride ourselves on being an exceptional employer in the heart of the stunning Hampshire countryside. Our commitment to employee wellbeing is reflected in our generous benefits, including 50% off food and drink, hotel discounts, and a dog-friendly culture, all within a supportive and vibrant work environment that fosters personal and professional growth. Join us to lead a passionate team dedicated to delivering award-winning hospitality and creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager — Lead Guest Experience at Premium Countryside Pub
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for an Assistant Manager role. You never know who might have the inside scoop on openings at places like The Wellington Arms.
✨Tip Number 2
Show up in person! If you’re nearby, pop into The Wellington Arms and introduce yourself. A friendly chat with the team can leave a lasting impression and show your genuine interest in the role.
✨Tip Number 3
Prepare for the interview by researching the pub’s ethos and values. Be ready to discuss how your experience aligns with their focus on guest satisfaction and team development. We want to see that you’re not just a fit for the role, but for the culture too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at The Wellington Arms.
We think you need these skills to ace Assistant Manager — Lead Guest Experience at Premium Countryside Pub
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your guest-first mindset and how you've created memorable moments for guests in the past.
Highlight Your Leadership Skills:We want to see how you’ve led teams before! Talk about your experience in coaching and motivating staff, and how you’ve built a positive culture in previous roles. This will show us you’re ready to step up as our Assistant Manager.
Be Specific About Your Experience:Tailor your application to reflect your experience in pubs, restaurants, or hotels. Mention any relevant KPIs you’ve managed, and how you’ve contributed to operational success. We love details that demonstrate your strong commercial awareness!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re keen on joining our team at The Wellington Arms!
How to prepare for a job interview at Grosvenor-Pubs-and-Inns-5
✨Know the Venue Inside Out
Before your interview, take some time to research The Wellington Arms. Familiarise yourself with their menu, the unique features of the venue, and their approach to guest experience. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Leadership Style
As an Assistant Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed your team in previous roles. Highlight any specific strategies you've used to create a positive work culture.
✨Demonstrate Your Guest-First Mindset
The Wellington Arms prides itself on exceptional guest experiences. Think of specific instances where you've gone above and beyond for guests. Share these stories during your interview to illustrate your commitment to hospitality and your ability to create memorable experiences.
✨Prepare Questions That Matter
Interviews are a two-way street. Prepare thoughtful questions about the pub's operations, team dynamics, and future goals. This shows that you're not just interested in the role, but also in how you can contribute to the venue's success and growth.
