At a Glance
- Tasks: Assist in running our restaurant and In Room Dining with exceptional service.
- Company: Grosvenor House Suites, a luxurious hotel in London's exclusive Mayfair.
- Benefits: Competitive salary, 28 days holiday, wellness support, and discounts.
- Other info: Enjoy regular team events and ongoing training for career growth.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: Experience in a similar role at a 5-star hotel or luxury restaurant.
The predicted salary is between 25000 - 30000 £ per year.
An exciting opportunity has become available for a Food & Beverage Supervisor to join our F&B team at Grosvenor House Suites! As F&B Supervisor, you will assist the F&B Manager in the smooth running of our restaurant and In Room Dining department in the most efficient and effective manner. Your friendly and approachable character will shine through while you showcase the absolute commitment to delivering exceptional service, meeting our guests' needs every step of the way.
About us: Grosvenor House Suites offers a luxurious and sophisticated lifestyle at London's most exclusive address. Enjoy the refined services of a luxury hotel combined with the privacy, comfort, and generous living space of a contemporary Mayfair residence. Located on the corner of Park Lane and Mount Street, Grosvenor House Suites is convenient for the boutiques and galleries of Mayfair and overlooks iconic Hyde Park.
What we are looking for:
- Proven experience in a similar role
- 5 Star Hotel or luxury restaurant experience
- The ability to anticipate guest needs and achieve 100% guest satisfaction
- Excellent level of English
- Friendly, approachable, and professional
What's in it for you:
- A competitive salary and inclusion to our discretionary service charge scheme
- 28 days holiday (plus an extra day for your birthday!), pension and life assurance
- Medicash to claim money back and get access to lots of ways to support your physical & mental wellbeing
- We have a confidential EAP hotline for any support you require and a network of mental health first aiders
- Enjoy a complimentary night at GHS with breakfast and a meal for two when you pass your probation
- Free night at the Hotel every year to celebrate all of your hard work
- Nutritious meals provided during the day
- Regular team get-togethers, summer party and spectacular Winter Ball
- Excellent discounts across Highgate Hotels and at Grosvenor House Suites
- Ongoing training opportunities to support internal promotions
- Enhanced family leave for when you're expanding your family
- A monthly diversity and inclusion calendar, full of events for you to learn, celebrate and make a positive impact.
F&B Supervisor in London employer: Grosvenor House Suites
Contact Detail:
Grosvenor House Suites Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your friendly and approachable character shine through. Remember, they’re looking for someone who can deliver exceptional service, so be yourself!
✨Tip Number 3
Research the company! Familiarise yourself with Grosvenor House Suites and its values. This will help you tailor your responses during interviews and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our F&B team at Grosvenor House Suites. Don’t miss out on this exciting opportunity!
We think you need these skills to ace F&B Supervisor in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and approachable character shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Experience: Make sure to highlight your proven experience in similar roles, especially in 5-star hotels or luxury restaurants. We’re looking for specific examples that demonstrate how you’ve anticipated guest needs and achieved satisfaction.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our F&B team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Grosvenor House Suites.
How to prepare for a job interview at Grosvenor House Suites
✨Know Your Stuff
Before the interview, brush up on your knowledge of food and beverage trends, especially in luxury settings. Familiarise yourself with Grosvenor House Suites' offerings and their commitment to exceptional service. This will show that you're genuinely interested and prepared.
✨Showcase Your Personality
As an F&B Supervisor, your friendly and approachable character is key. During the interview, let your personality shine through. Share anecdotes that highlight your ability to connect with guests and anticipate their needs, demonstrating your commitment to guest satisfaction.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like a dissatisfied guest or a busy service period. Think of examples from your past experience where you successfully managed similar challenges, showcasing your problem-solving skills and ability to maintain high standards under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure guest satisfaction. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.