Key Responsibilities:
- Operate independently as a mobile worker on responsive maintenance tasks.
- Manage daily workload effectively in response to scheduled calls.
- Carry out all work safely and to high-quality standards.
- Engage with residents to resolve issues or complaints professionally and respectfully.
- Ensure compliance with relevant regulations, industry standards, and legal obligations.
- Deliver a right first-time fix approach to all assigned tasks.
- Undertake various trades-related tasks, including:
- Tiling
- Painting & decorating
- Basic plumbing
- Basic carpentry
- Complete weekly van checks to ensure vehicle safety and roadworthiness.
- Use company-issued tablets in accordance with Synergize policies for job tracking and updates.
- Promote the client\’s families first culture in all interactions.
- Encourage and maintain a strong health and safety culture, addressing any risks or concerns.
Person Specification:
- Strong problem-solving skills with a collaborative mindset.
- Excellent time management and ability to work independently.
- Positive, proactive \”can-do\” attitude.
- Professional and courteous customer service skills.
Experience & Knowledge:
- Proven experience in one or more relevant trades.
- Previous experience in a social housing environment is preferred.
- Demonstrated ability to meet performance targets and deadlines.
Qualifications:
- Relevant City & Guilds or NVQ trade qualification(s).
- Full, clean UK driving licence.
- Ability to pass security clearance checks.
Contact Detail:
Grosvenor House Group Limited Recruiting Team