Group Fleet Manager in Harrogate

Grosvenor House Group (GHG) is a privately owned UK Group, employing over 600 people, across three specialist businesses: Synergize, delivering refurbishment, planned maintenance and building remediation; Adaston, specialising in passive fire protection; and GFM, providing facilities management services nationwide.

Operating across a range of sectors, including social housing, healthcare, defence, education and commercial property, GHG provides essential services that help maintain, improve and protect buildings and the people who use them.

As a growing Group, we are focused on strengthening our capabilities, developing our people and delivering high-quality services through collaboration, technical expertise and a commitment to continuous improvement.

ROLE SUMMARY

The Group Fleet Manager is responsible for the effective commercial, operational and risk management of Grosvenor House Group's fleet across GFM, Synergize and Adaston.

The role oversees approximately 200 light commercial vehicles (LCVs), 15 company cars and 60 cash allowance takers, together with the wider grey fleet.

Working through the Group's appointed fleet management provider and alongside divisional leadership teams, the role will ensure fleet arrangements are safe, compliant, commercially efficient and aligned with business requirements.

Key Responsibilities

1. Fleet Strategy and Governance

• Develop and implement a consistent Group-wide fleet strategy, policies and operating standards.
• Ensure fleet arrangements meet the operational requirements of GFM, Synergize and Adaston.
• Identify opportunities to improve fleet efficiency, standardisation and utilisation.
• Lead fleet improvement initiatives, including vehicle replacement and electrification programmes.

2. Fleet Management Provider

• Manage the relationship with the appointed fleet management company, ensuring effective service delivery and value for money.
• Establish and monitor supplier KPIs, service levels and contractual performance.
• Oversee vehicle acquisition, leasing, maintenance, servicing, repairs and disposal arrangements.
• Challenge supplier costs, performance and service quality, driving continuous improvement.

3. Fleet Risk and Compliance

• Own and maintain the Group's fleet risk management framework, policies and compliance controls.
• Oversee driver licence checks, vehicle roadworthiness, business insurance and statutory compliance.
• Manage oversight of accident reporting, investigations, claims and corrective actions.
• Monitor driver behaviour, accident trends and fleet-related risks, implementing appropriate interventions.
• Work closely with Group SHEQ and divisional teams to promote safe driving and reduce occupational road risk.

4. Commercial and Financial Management

• Manage fleet budgets, expenditure and forecasts, ensuring effective financial control across the Group.
• Monitor vehicle whole-life costs, including leasing, maintenance, insurance, fuel and energy.
• Identify and deliver cost savings through effective procurement, supplier management and vehicle utilisation.
• Oversee lease terms, mileage limits, damage charges and end-of-contract liabilities.
• Provide commercial analysis to inform vehicle selection, replacement and cash allowance policies.

5. Company Vehicles and Driver Management

• Oversee the management of the Group's LCV and company car fleet, ensuring vehicles are fit for purpose.
• Coordinate vehicle allocation, replacement and disposal in line with Group policies.
• Ensure effective vehicle administration processes for starters, leavers and role changes.
• Manage company car eligibility, vehicle choice lists and associated scheme policies.
• Work with HR and Payroll to ensure accurate administration of vehicle benefits and tax reporting.

6. Grey Fleet and Cash Allowances

• Establish and maintain consistent policies and controls for employees using privately owned vehicles for business purposes.
• Ensure appropriate licence, MOT, business insurance and vehicle safety checks are undertaken.
• Maintain oversight of cash allowance takers and compliance with Group requirements.
• Work with HR, Payroll and Finance to ensure consistent administration of cash allowances.
• Monitor grey fleet mileage, costs and risks, identifying opportunities for improvement.

7. Fleet Reporting and Performance

• Develop and maintain comprehensive Group-wide fleet management information and reporting.
• Produce regular performance reports covering costs, utilisation, vehicle availability, compliance and supplier performance.
• Monitor accident trends, claims costs, driver risk and fleet safety indicators.
• Track fuel consumption, emissions and progress against sustainability objectives.
• Provide commercial insights and recommendations to the Group Performance Director and divisional leadership teams.

8. Sustainability and Fleet Development

• Support the development and implementation of the Group's fleet sustainability strategy.
• Assess opportunities for transitioning LCVs and company cars to electric and lower-emission alternatives.
• Evaluate operational suitability, charging infrastructure and whole-life costs.
• Monitor fleet emissions and support Group ESG reporting requirements.

Person Specification

Essential Experience and Knowledge

• Proven experience managing mixed commercial vehicle and company car fleets, ideally within a multi-site organisation.
• Strong knowledge of fleet risk management, driver compliance and UK vehicle safety legislation.
• Experience managing outsourced fleet providers, supplier contracts and service performance.
• Strong commercial and financial management skills, including budgeting, whole-life costing and cost optimisation.
• Experience producing fleet performance reports and delivering operational improvements.

Desirable Experience and Qualifications

• Experience within facilities management, engineering, maintenance or field-based services.
• Knowledge of grey fleet, cash allowances, company car taxation and salary sacrifice schemes.
• Experience of electric vehicle transition and fleet sustainability initiatives.
• Recognised fleet management qualification or membership of the Association of Fleet Professionals.

Key Skills and Competencies

• Strong commercial acumen and financial analytical skills.
• Effective supplier and stakeholder management.
• Sound judgement in fleet safety, risk and compliance matters.
• Excellent organisation, planning and problem-solving capabilities.
• Proactive, accountable and focused on continuous improvement.

Key Measures of Success

• Delivery of fleet budgets and agreed cost savings.
• Improved fleet utilisation, vehicle availability and supplier performance.
• Reduction in preventable accidents, claims costs and fleet-related risks.
• High levels of driver and vehicle compliance across all businesses.
• Accurate and timely fleet reporting and delivery of agreed improvement initiatives.

At GHG, we recognise that our people are central to our continued success. We are committed to creating an environment where individuals feel supported, valued and empowered to make a difference.

Whether working on the frontline or supporting our operations, every role contributes to the success of the wider Group.

If you're looking for an opportunity to develop your career, take on new challenges and be part of a growing business, we'd welcome the opportunity to hear from you.