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- Tasks: Join us as a Domestic Assistant, delivering top-notch cleaning services and ensuring client satisfaction.
- Company: GFM is a leading facilities management company, known for innovation and strong client relationships.
- Benefits: Enjoy flexible part-time hours, training opportunities, and a supportive team environment.
- Why this job: Be part of a dynamic team that values service excellence and personal growth in a vibrant workplace.
- Qualifications: Previous cleaning experience is a plus; we value attention to detail and strong communication skills.
- Other info: We promote diversity and equality, welcoming applications from all backgrounds.
Job Description
About The Role:
We are seeking a number of dedicated part time Domestic Assistants to deliver a high-quality cleaning service in line with contractual schedules. This role requires adherence to GFM and Service User policies, ensuring compliance with ISO 9001 and 14001 accreditations, as well as all statutory and contractual obligations.
Hours of work: 20 hrs per week Mon – Fri – 08.30am – 12.30pm
Key Responsibilities:
- Perform general and equipment cleaning as per scheduled instructions
- Maintain a 15-minute handover process to ensure smooth service continuity
- Deliver excellent customer service and uphold company values at all times
- Ensure all external access areas remain clean and presentable
- Follow service agreements, schedules, and instructions diligently
- Maintain stock levels where required, including stock-taking and record-keeping
- Adhere to high standards of personal hygiene, uniform, and professional appearance
- Undertake relevant training to enhance skills and performance
About You:
- Previous experience in a similar cleaning role is advantageous
- Knowledge of automated cleaning processes and commercial cleaning procedures
- Proactive and highly organised, with a keen eye for detail
- Strong problem-solving skills, with the ability to address issues systematically
- Excellent teamworking and communication skills
- Ability to work independently and handle pressure effectively
- Adaptable, resilient, and committed to maintaining a clean and safe environment
About Us:
At GFM we pride ourselves on service, innovation and the ongoing relationships we have with our client. We are not simply a facilities management company.
By building lasting relationships with over 100 clients GFM have become one of the countries leading FM companies.
We offer a full spectrum of FM services, including maintenance, cleaning, catering, security, horticulture, environment and energy.
Which can be delivered as a single line or a tailored bundle, but what GFM do best is offer fully integrated bespoke solutions.
Safeguarding Statement:
Grosvenor House Group is committed to safeguarding and promoting the welfare of children and vulnerable adults. As part of our safer recruitment process, all candidates will be subject to pre-employment checks, including reference checks and an enhanced DBS disclosure.
We welcome applications from all sections of the community and are committed to promoting diversity and equality in the workplace.
Building Services Operator employer: Grosvenor House Group Limited
Contact Detail:
Grosvenor House Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Services Operator
✨Tip Number 1
Familiarise yourself with GFM's values and mission. Understanding their commitment to service and innovation will help you align your responses during any interviews or discussions, showcasing that you're a good fit for their culture.
✨Tip Number 2
Highlight any previous experience in cleaning roles, especially if you've worked with automated cleaning processes. Be ready to discuss specific examples of how you've maintained high standards in your past positions.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills. Think of scenarios where you've had to address issues on the job and be ready to explain how you handled them effectively, as this is crucial for maintaining service continuity.
✨Tip Number 4
Showcase your ability to work both independently and as part of a team. Be prepared to discuss how you manage your time and tasks, especially in a role that requires adherence to schedules and instructions.
We think you need these skills to ace Building Services Operator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Building Services Operator position. Tailor your application to highlight how your skills and experience align with these expectations.
Highlight Relevant Experience: Emphasise any previous experience in cleaning or facilities management roles. Provide specific examples of how you have maintained high standards of cleanliness and customer service in past positions.
Showcase Your Skills: Mention your problem-solving abilities, attention to detail, and organisational skills. These are crucial for the role, so provide examples that demonstrate these qualities in action.
Personal Presentation: Since the role requires a professional appearance, ensure your CV and cover letter reflect this. Use a clean, professional format and check for spelling and grammar errors before submitting your application.
How to prepare for a job interview at Grosvenor House Group Limited
✨Showcase Your Cleaning Experience
Make sure to highlight any previous experience in cleaning roles during the interview. Discuss specific tasks you've handled and how they relate to the responsibilities outlined in the job description.
✨Demonstrate Attention to Detail
Since this role requires a keen eye for detail, be prepared to provide examples of how you've maintained high standards in your previous jobs. Mention any processes you followed to ensure cleanliness and compliance with standards.
✨Emphasise Teamwork and Communication Skills
GFM values excellent teamwork and communication. Be ready to discuss how you've worked effectively within a team and how you communicate with colleagues to ensure smooth service delivery.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to address issues systematically and how you managed to maintain service continuity under pressure.
