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- Tasks: Manage insurance cover, claims, and renewals while ensuring value for Grosvenor and its customers.
- Company: Grosvenor is a leading property investment and development company with a commitment to sustainability.
- Benefits: Enjoy flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team focused on risk management and make a real impact in the property sector.
- Qualifications: Experience in global insurance programmes and strong analytical skills are essential.
- Other info: Ideal for those passionate about insurance and real estate, with opportunities for networking.
The predicted salary is between 43200 - 72000 £ per year.
The role’s primary purpose is to ensure that the organisation has appropriate insurance cover for insurable assets, liabilities, and financial risks, whilst ensuring we drive the best value for money for Grosvenor and its customers, while adding further value through the application of wider business risk understanding.
Key Responsibilities
- Contract Management: Responsible for specifying, coordinating, procuring, and managing our brokerage and valuation services to ensure they meet Grosvenor’s requirements. Acting as contract manager for the insurance brokerage service provision. Defining understanding, and managing a detailed scope for the service provision, incl. KPIs and SLAs.
- Risk Management: Work with our insurance brokerage to ensure they develop and deliver an insurance strategy suitable for the London estate, our tenants, and in line with legal obligations. Responsible for ensuring the effective management of insurance claims across the London estate, utilising digital technologies where needed to improve customer experience. Working with our brokerage to collate and report on claims data and outcomes at all levels of the organisation. Responsible for the utilisation of our risk management fund to reduce claims and premiums on the estate. Assisting on risk mitigation projects where the insurance industry has the best source of data, particularly with regards to climate impact.
- Renewal Processing: Responsible for oversight of the end to end insurance renewal programme process including coordinating collection of insurance premiums with the finance centre. Responsible for the delivery of the insurance revaluation programme to ensure that the estate is always fully insured and costs for revaluations recovered where possible. Look to utilise digital technologies to streamline the insurance renewal process.
- Financial Management: Responsible for ensuring in-year adjustments, refunds, and recharges for revalued properties. Responsible for record maintenance, distribution, and documentation of the Insurance Programme(s), such as policy, premium, and remuneration levels. Oversight and support of the insurance premium renewal collection. Working with the London estate and finance centre to improve timely payment of insurance arrears.
- Stakeholder Engagement: Upskill colleagues and the business in insurance and the vital role it plays. Act as the first point of escalation for tenant and business queries. Work with our brokerage to communicate our risks and the relative strength of our controls to shape and influence the insurance programme design, and renewal premium.
Key Requirements
- Experience in the delivery and management of Global Insurance Programmes ideally covering all lines of insurance and experience of placing overseas insurance, including admitted v non-admitted compliance.
- Strong in analytical and problem-solving supported by proficiency in Excel, with the ability to produce high quality reports.
- High level interpersonal and networking skills with the ability to maintain a variety of relationships with multiple stakeholders, including senior stakeholders.
- Strong background in contract risk management and ability to conceptualise risk.
- Real Estate sector experience desirable but not essential.
- Significant experience in the insurance industry.
Property Insurance Manager, Operations employer: Grosvenor Group
Contact Detail:
Grosvenor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Insurance Manager, Operations
✨Tip Number 1
Familiarise yourself with the specific insurance needs of the real estate sector. Understanding the nuances of property insurance, including compliance and risk management, will help you stand out as a candidate who can add immediate value.
✨Tip Number 2
Network with professionals in the insurance and real estate industries. Attend relevant events or join online forums to connect with people who can provide insights into the role and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Brush up on your analytical skills, especially in Excel. Being able to produce high-quality reports and analyse data effectively is crucial for this role, so consider taking a short course or practising with real-world datasets.
✨Tip Number 4
Prepare to discuss your experience with global insurance programmes and contract management in detail. Be ready to share specific examples of how you've successfully managed risks and improved processes in previous roles.
We think you need these skills to ace Property Insurance Manager, Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in insurance management, particularly with global programmes. Emphasise your analytical skills and any experience you have in the real estate sector.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the role of Property Insurance Manager. Discuss your understanding of risk management and how your previous experiences align with the responsibilities outlined in the job description.
Highlight Relevant Skills: Focus on showcasing your proficiency in Excel and your ability to produce high-quality reports. Mention any specific examples where you've successfully managed contracts or improved processes in previous roles.
Showcase Stakeholder Engagement: Provide examples of how you've effectively engaged with stakeholders in the past. Highlight your interpersonal skills and your ability to communicate complex insurance concepts clearly to various audiences.
How to prepare for a job interview at Grosvenor Group
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the responsibilities and requirements of the Property Insurance Manager position. Familiarise yourself with Grosvenor's operations and how insurance plays a critical role in their business strategy.
✨Showcase Your Analytical Skills
Given the emphasis on analytical and problem-solving skills, be prepared to discuss specific examples where you've used these abilities in previous roles. Highlight your proficiency in Excel and any relevant reporting experience that demonstrates your capability.
✨Prepare for Stakeholder Engagement Questions
Since the role involves significant interaction with various stakeholders, think of instances where you've successfully managed relationships or resolved conflicts. Be ready to explain how you would upskill colleagues and communicate effectively with tenants and senior stakeholders.
✨Discuss Risk Management Experience
The interviewers will likely want to hear about your experience in contract risk management and your understanding of global insurance programmes. Prepare to discuss how you've conceptualised and mitigated risks in past roles, especially in relation to insurance.
