At a Glance
- Tasks: Ensure safety and cleanliness while providing excellent customer service at our Leisure Centre.
- Company: Join GFM, a leading facilities management company known for innovation and strong client relationships.
- Benefits: Flexible shifts, team environment, and opportunities for training and development.
- Other info: Be part of a dynamic team with a commitment to safeguarding and promoting welfare.
- Why this job: Make a difference in people's leisure experiences while developing your skills in a supportive team.
- Qualifications: Must have valid NPLQ Lifeguard Qualification and strong swimming ability.
The predicted salary is between 40582 - 49600 £ per year.
Are you passionate about customer service and safety? We're looking for a motivated Leisure Assistant / Lifeguard to join our dedicated team and help deliver an excellent experience to all visitors at our Leisure Centre. As a Leisure Assistant / Lifeguard, you will support the day-to-day operations of the centre, ensuring a clean, safe, and welcoming environment for all. You will work closely with the Leisure team, be front facing with customers, and help maintain high service standards across the board.
Hours of Work: 37.5 hours per week, worked across 5 days over 7 on a 3-week rolling rota. Shifts are scheduled flexibly between 06:00 and 22:30.
Key Responsibilities:
- Maintain cleanliness across the site and equipment areas according to schedule
- Provide a warm, professional welcome and service to all customers
- Follow and maintain a consistent 15-minute handover process
- Undertake training and development relevant to the role
- Keep external access areas clean and tidy
- Always act as a role model for company values
- Carry out duties according to daily schedules and service agreements
- Assist with stocktaking and inventory control when required
- Maintain high standards of personal hygiene and uniform appearance
About You:
- Valid NPLQ Lifeguard Qualification
- CPR and First Aid certified
- Strong swimming ability and good physical fitness
- A team player with excellent communication and customer service skills
- Reliable, alert, and positive with a strong sense of responsibility
About Us: At GFM we pride ourselves on service, innovation and the ongoing relationships we have with our client. We are not simply a facilities management company. By building lasting relationships with over 100 clients GFM have become one of the countries leading FM companies. We offer a full spectrum of FM services, including maintenance, cleaning, catering, security, horticulture, environment and energy. Which can be delivered as a single line or a tailored bundle, but what GFM do best is offer fully integrated bespoke solutions.
Safeguarding Statement: Grosvenor House Group is committed to safeguarding and promoting the welfare of children and vulnerable adults. As part of our safer recruitment process, all candidates will be subject to pre-employment checks, including reference checks and an enhanced DBS disclosure. We welcome applications from all sections of the community and are committed to promoting diversity and equality in the workplace.
Bank Lifeguard in Rochdale employer: Grosvenor Facilities Management
Grosvenor Facilities Management is an excellent employer, offering a supportive work culture that prioritises teamwork and collaboration. Employees benefit from ongoing training and development opportunities, ensuring personal and professional growth while working in the vibrant community of Rochdale. With a commitment to health and safety, you will play a vital role in maintaining a safe and efficient environment, making your contributions both meaningful and rewarding.
Contact Details:
Grosvenor Facilities Management Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bank Lifeguard in Rochdale
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
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Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Grosvenor Facilities Management. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Grosvenor Facilities Management
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We think you need these skills to ace Bank Lifeguard in Rochdale
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Grosvenor Facilities Management and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Grosvenor Facilities Management
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!