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- Tasks: Deal poker games while entertaining players and ensuring a memorable experience.
- Company: Join Grosvenor, the UK's leading casino operator, known for quality gaming and leisure.
- Benefits: Flexible zero-hour contract with opportunities for skill development and career growth.
- Why this job: Be part of a fun, dynamic team in an exciting environment focused on customer experience.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Work in a 24/7 operation committed to safer gambling and inclusivity.
Poker Dealer – Zero Hour – Newcastle upon Tyne Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes. At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team. Job Description Grosvenor Casino, Newcastle Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way, but more than that you will be entertaining the players at that table. You’ll need to know the rules and provide a professionally dealt game of poker, be efficient and precise, but the trick is doing all of this with style in a way that makes for a memorable guest experience. You will; Welcome customers warmly in to the business Live our values of Service, Teamwork, Ambition, Responsibility and Solutions Work with your colleagues to provide efficient and dynamic service Deliver an excellent quality experience by evaluating individual needs and acting upon this information Communicate effectively with colleagues and card room supervisor Create an environment of community and fun Show immaculate technical standards in dealing, chips skills, bet calculation and enforcing the rules of the game. Interact with customers in a range of ways that is consistent with their experience and ability in the game Maintain the security of the game, cash and assets Ensure you proactively comply with all regulation, particularly for licensing conditions, and safer gambling Qualifications Grosvenor Casino, Newcastle Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way, but more than that you will be entertaining the players at that table. You’ll need to know the rules and provide a professionally dealt game of poker, be efficient and precise, but the trick is doing all of this with style in a way that makes for a memorable guest experience. You will; Welcome customers warmly in to the business Live our values of Service, Teamwork, Ambition, Responsibility and Solutions Work with your colleagues to provide efficient and dynamic service Deliver an excellent quality experience by evaluating individual needs and acting upon this information Communicate effectively with colleagues and card room supervisor Create an environment of community and fun Show immaculate technical standards in dealing, chips skills, bet calculation and enforcing the rules of the game. Interact with customers in a range of ways that is consistent with their experience and ability in the game Maintain the security of the game, cash and assets Ensure you proactively comply with all regulation, particularly for licensing conditions, and safer gambling Additional Information
Poker Dealer - Zero Hour - Newcastle upon Tyne employer: Grosvenor Casinos
Contact Detail:
Grosvenor Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Poker Dealer - Zero Hour - Newcastle upon Tyne
✨Tip Number 1
Familiarize yourself with the rules of poker and practice your dealing skills. Being able to deal efficiently while engaging with players will set you apart from other candidates.
✨Tip Number 2
Showcase your customer service skills by demonstrating how you can create a fun and welcoming atmosphere at the poker table. Think about examples from past experiences where you've successfully engaged with customers.
✨Tip Number 3
Research Grosvenor Casino's values of Service, Teamwork, Ambition, Responsibility, and Solutions. Be prepared to discuss how you embody these values in your work and interactions with others.
✨Tip Number 4
Network with current or former employees of Grosvenor Casino to gain insights into the company culture and what they look for in a poker dealer. This can give you an edge during the interview process.
We think you need these skills to ace Poker Dealer - Zero Hour - Newcastle upon Tyne
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what it means to be a Poker Dealer at Grosvenor. Familiarize yourself with the responsibilities and skills required, especially the importance of customer interaction and entertainment.
Tailor Your CV: Highlight any relevant experience in customer service or gaming. Emphasize your ability to work in a team, communicate effectively, and create a fun environment for customers. Make sure your CV reflects the values of Service, Teamwork, Ambition, Responsibility, and Solutions.
Craft a Compelling Cover Letter: In your cover letter, express your passion for providing excellent customer experiences and your understanding of poker rules. Share any personal anecdotes that demonstrate your ability to entertain and engage with customers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application shows attention to detail, which is crucial in a role that requires precision and professionalism.
How to prepare for a job interview at Grosvenor Casinos
✨Know the Game Inside Out
Make sure you have a solid understanding of poker rules and gameplay. Be prepared to discuss different types of games, such as tournament and cash games, and demonstrate your knowledge during the interview.
✨Show Your People Skills
Since dealing is more about people than cards, highlight your ability to engage with customers. Share examples of how you've created a fun and welcoming atmosphere in previous roles.
✨Emphasize Teamwork
Grosvenor values teamwork highly. Be ready to talk about your experiences working collaboratively with colleagues to provide excellent service and how you contribute to a positive team environment.
✨Demonstrate Your Commitment to Safety
Familiarize yourself with safer gambling practices and regulations. Show that you understand the importance of maintaining security at the table and ensuring a safe environment for all players.
