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- Tasks: Deal poker games while entertaining players and ensuring a memorable experience.
- Company: Join Grosvenor, the UK's leading casino operator, known for quality gaming and leisure.
- Benefits: Flexible hours, opportunities for skill development, and a fun work environment.
- Why this job: Be part of an exciting team that values service, teamwork, and community.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: This is a zero-hour contract with full flexibility required.
Poker Dealer – Reading South Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes. At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team. Job Description Grosvenor Casino, Reading South Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way, but more than that you will be entertaining the players at that table. You’ll need to know the rules and provide a professionally dealt game of poker, be efficient and precise, but the trick is doing all of this with style in a way that makes for a memorable guest experience. You will; Welcome customers warmly in to the business Live our values of Service, Teamwork, Ambition, Responsibility and Solutions Work with your colleagues to provide efficient and dynamic service Deliver an excellent quality experience by evaluating individual needs and acting upon this information Communicate effectively with colleagues and card room supervisor Create an environment of community and fun Show immaculate technical standards in dealing, chips skills, bet calculation and enforcing the rules of the game. Interact with customers in a range of ways that is consistent with their experience and ability in the game Maintain the security of the game, cash and assets Ensure you proactively comply with all regulation, particularly for licensing conditions, and safer gambling Qualifications Grosvenor Casino, Reading South Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way, but more than that you will be entertaining the players at that table. You’ll need to know the rules and provide a professionally dealt game of poker, be efficient and precise, but the trick is doing all of this with style in a way that makes for a memorable guest experience. You will; Welcome customers warmly in to the business Live our values of Service, Teamwork, Ambition, Responsibility and Solutions Work with your colleagues to provide efficient and dynamic service Deliver an excellent quality experience by evaluating individual needs and acting upon this information Communicate effectively with colleagues and card room supervisor Create an environment of community and fun Show immaculate technical standards in dealing, chips skills, bet calculation and enforcing the rules of the game. Interact with customers in a range of ways that is consistent with their experience and ability in the game Maintain the security of the game, cash and assets Ensure you proactively comply with all regulation, particularly for licensing conditions, and safer gambling Additional Information 0 hours contract, must be fully flexible
Poker Dealer - Reading South employer: Grosvenor Casinos
Contact Detail:
Grosvenor Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Poker Dealer - Reading South
✨Tip Number 1
Familiarize yourself with the rules of poker and practice your dealing skills. Being able to demonstrate your technical proficiency during an interview can set you apart from other candidates.
✨Tip Number 2
Showcase your customer service skills by engaging with players in a friendly and entertaining manner. Think about how you can create a memorable experience for guests, as this is a key aspect of the role.
✨Tip Number 3
Research Grosvenor Casino's values and culture. Be prepared to discuss how you embody their values of Service, Teamwork, Ambition, Responsibility, and Solutions in your interactions with customers and colleagues.
✨Tip Number 4
Network with current or former employees of Grosvenor Casino. They can provide valuable insights into the work environment and what it takes to succeed as a Poker Dealer.
We think you need these skills to ace Poker Dealer - Reading South
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Poker Dealer at Grosvenor. Highlight your ability to entertain and engage with customers, as well as your technical skills in dealing poker.
Tailor Your CV: Customize your CV to reflect relevant experience in customer service and gaming. Emphasize any previous roles where you interacted with customers or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the gaming industry and your commitment to providing excellent customer service. Mention how you embody the values of Service, Teamwork, Ambition, Responsibility, and Solutions.
Highlight Flexibility: Since the position requires full flexibility, make sure to mention your availability in your application. This shows that you are ready to meet the demands of a 24/7 operation.
How to prepare for a job interview at Grosvenor Casinos
✨Show Your Personality
As a Poker Dealer, your role is not just about dealing cards but also about entertaining players. Make sure to showcase your personality during the interview. Share experiences where you engaged with customers and created a fun atmosphere.
✨Know the Rules Inside Out
Demonstrate your knowledge of poker rules and regulations. Be prepared to discuss different types of games, betting structures, and how you would handle various situations at the table. This shows your commitment to providing a professional experience.
✨Emphasize Teamwork
Grosvenor values teamwork highly. Highlight your ability to work collaboratively with colleagues to enhance the customer experience. Share examples of how you've successfully worked in a team environment in the past.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to maintain a fun yet secure gaming environment. Think of examples where you had to enforce rules or manage difficult situations while keeping the game enjoyable.
