UK Field Tech Support Manager - Gaming & Venues in London

UK Field Tech Support Manager - Gaming & Venues in London

London Full-Time 37800 - 46200 Β£ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team of tech support pros to ensure gaming tech runs smoothly across venues.
  • Company: Join Grosvenor Casinos, a leader in the gaming industry with a focus on innovation.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for career advancement.
  • Other info: Dynamic work environment with a focus on safety and excellence.
  • Why this job: Be at the forefront of gaming technology and make a real difference in customer experience.
  • Qualifications: Experience in technical support and strong leadership skills are essential.

The predicted salary is between 37800 - 46200 Β£ per year.

Grosvenor Casinos is seeking an experienced Projects Technical Support Manager to lead our regional technical support function and ensure safe, reliable operation of gaming and venue technology nationwide. The role involves hands-on leadership of field technicians, driving service excellence across multiple venues and coordinating maintenance, upgrades and incidents with a focus on safety and standards. The successful candidate will manage performance, plan resources, and collaborate with venue.

UK Field Tech Support Manager - Gaming & Venues in London employer: Grosvenor Casinos

Grosvenor Casinos is an exceptional employer, offering a dynamic and collaborative work environment in Maidenhead. As part of The Rank Group, employees benefit from excellent learning and development opportunities, career progression, and competitive rewards, all while contributing to a growing business that values teamwork and attention to detail. Join us to make a meaningful impact in the UK's leading casino brand, where individuality is celebrated and diverse backgrounds are welcomed.

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Contact Details:

Grosvenor Casinos Recruitment Team

We think you need these skills to ace UK Field Tech Support Manager - Gaming & Venues in London

Leadership Skills
Technical Support Management
Service Excellence
Resource Planning
Incident Coordination
Safety Standards Compliance
Performance Management