Grosvenor Casinos seeks a dynamic Head Receptionist to lead our front-of-house team and set the standard for hospitality in a fast-paced casino environment. You will be the first point of contact for customers, visitors and contractors, shaping every interaction with warmth and efficiency.
Responsibilities include maintaining top-tier customer service, guiding a high-performing team, driving service initiatives, and ensuring accurate customer records.
Head of Front Desk & Guest Experience (24/7 Casino) employer: Grosvenor Casinos
Grosvenor Casinos is an exceptional employer, offering a dynamic and collaborative work environment in Maidenhead. As part of The Rank Group, employees benefit from excellent learning and development opportunities, career progression, and competitive rewards, all while contributing to a growing business that values teamwork and attention to detail. Join us to make a meaningful impact in the UK's leading casino brand, where individuality is celebrated and diverse backgrounds are welcomed.
