At a Glance
- Tasks: Be the welcoming face of our venue, creating a fun atmosphere for customers.
- Company: Join Grosvenor Casinos, the UK's most loved casino group focused on community and entertainment.
- Benefits: Enjoy a competitive salary, fantastic rewards, and a supportive work environment.
- Why this job: This role offers growth opportunities, exciting projects, and a people-focused culture.
- Qualifications: No specific qualifications required, just a passion for customer service and a positive attitude.
- Other info: We prioritize your success with comprehensive training and a commitment to inclusivity.
The predicted salary is between 24000 - 36000 £ per year.
Food & Beverage Host – London Company Description At Grosvenor Casinos, we’re committed to becoming the UK’s most loved casino group. Our venues are more than just places to play-they’re community hubs where people can relax, socialise, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we’re here to excite and entertain! As we embark on an exciting period of growth, there’s never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers, but our colleagues are at the heart of everything we do. It’s a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone. #LI-CW1 #LI-Onsite. Job Description Ready for an exciting new challenge in a fun and exciting environment? As a Food & Beverage host, you’ll be at the forefront of it all, making our customers feel welcome, creating an atmosphere that leaves them wanting more. You’ll gain the knowledge and skills to present our menus confidently & effectively, providing a first class customer service to our customers. Qualifications Ready for an exciting new challenge in a fun and exciting environment? As a Food & Beverage host, you’ll be at the forefront of it all, making our customers feel welcome, creating an atmosphere that leaves them wanting more. You’ll gain the knowledge and skills to present our menus confidently & effectively, providing a first class customer service to our customers. Additional Information Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication. Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding. Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role. Learning and Development: You’ll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success. Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued. People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive. High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential. Emphasis on Growth: At Grosvenor, growth is not just a word; it’s a commitment. We foster your individual and team growth to help you succeed and excel. Don’t miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together. The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
Food & Beverage Host - London employer: Grosvenor Casinos
Contact Detail:
Grosvenor Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Host - London
✨Tip Number 1
Familiarize yourself with the Grosvenor Casinos brand and its values. Understanding their commitment to customer excellence and community engagement will help you align your approach during the interview.
✨Tip Number 2
Showcase your passion for food and beverage service. Be prepared to discuss your favorite dining experiences and how they influenced your desire to create memorable moments for customers.
✨Tip Number 3
Highlight any previous experience in hospitality or customer service. Share specific examples of how you went above and beyond to ensure customer satisfaction, as this aligns with their focus on first-class service.
✨Tip Number 4
Demonstrate your ability to work in a fast-paced environment. Discuss how you handle pressure and maintain a positive attitude, which is essential for a role in a lively casino setting.
We think you need these skills to ace Food & Beverage Host - London
Some tips for your application 🫡
Understand the Company Culture: Take some time to research Grosvenor Casinos and their commitment to customer excellence and community. This will help you tailor your application to reflect their values and culture.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in food and beverage service or customer-facing roles. Showcase your ability to create a welcoming atmosphere and provide first-class service.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention how you can contribute to creating memorable experiences for customers at Grosvenor Casinos.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Grosvenor Casinos
✨Show Your Enthusiasm
Grosvenor Casinos values a fun and exciting environment, so make sure to express your enthusiasm for the role. Share why you’re excited about working in the food and beverage industry and how you can contribute to creating a welcoming atmosphere for customers.
✨Know the Menu
Familiarize yourself with the menu items and any special offerings before the interview. Being able to confidently discuss the food and drinks will demonstrate your commitment to providing first-class customer service.
✨Highlight Customer Service Skills
Prepare examples from your past experiences that showcase your customer service skills. Grosvenor Casinos places a strong emphasis on customer excellence, so be ready to discuss how you've made customers feel welcome and valued in previous roles.
✨Emphasize Teamwork
Since Grosvenor promotes a people-focused culture, be sure to highlight your ability to work well in a team. Share experiences where you collaborated with colleagues to create memorable experiences for customers, showing that you can thrive in a high-performing environment.