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- Tasks: Be the friendly face of Grosvenor Casino, welcoming and entertaining guests.
- Company: Join Grosvenor Casinos, a community-focused venue for fun, food, and entertainment.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Why this job: Create memorable experiences while working in a fun atmosphere with passionate people.
- Qualifications: No specific experience required, just a passion for customer service and a friendly attitude.
- Other info: Perfect for high school and college students looking for flexible hours and a lively workplace.
Food and Beverage Host – Reading Company Description Grosvenor Casino, Reading South RG2 0SN We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment. We are on an exciting journey of growth and it’s the ideal time to join us. Job Description Grosvenor Casino, Reading South RG2 0SN As an F&B Host you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations. You will; Be customer obsessed and carry out your duties in a manner that will ensure that all customers have an amazing experience with us and can’t wait to return Be familiar and conversant with current promotions and products available to ensure that the customer can make the most of their visit Proactively offer and provide a friendly, efficient and prompt service of food and beverages- only delivering products you are proud of! Be aware of daily / weekly targets and contribute positively towards them Display a friendly and enthusiastic manner, responding positively to all customer requests in a polite and efficient way Replenish stocks so that the customer always has the opportunity to access products at all times Qualifications Grosvenor Casino, Reading South RG2 0SN As an F&B Host you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations. You will; Be customer obsessed and carry out your duties in a manner that will ensure that all customers have an amazing experience with us and can’t wait to return Be familiar and conversant with current promotions and products available to ensure that the customer can make the most of their visit Proactively offer and provide a friendly, efficient and prompt service of food and beverages- only delivering products you are proud of! Be aware of daily / weekly targets and contribute positively towards them Display a friendly and enthusiastic manner, responding positively to all customer requests in a polite and efficient way Replenish stocks so that the customer always has the opportunity to access products at all times Additional Information
Food and Beverage Host - Reading employer: Grosvenor Casinos
Contact Detail:
Grosvenor Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Host - Reading
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in previous roles.
✨Tip Number 2
Familiarize yourself with the current promotions and menu items at Grosvenor Casino. Being knowledgeable about what you’ll be serving will impress the hiring team and show your enthusiasm for the role.
✨Tip Number 3
Demonstrate your ability to work in a fast-paced environment. Share any relevant experiences where you successfully managed multiple tasks while maintaining a positive attitude and excellent service.
✨Tip Number 4
Highlight your teamwork skills. Talk about how you’ve collaborated with colleagues to achieve targets or improve customer satisfaction, as this aligns with the collaborative culture at Grosvenor Casinos.
We think you need these skills to ace Food and Beverage Host - Reading
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Food and Beverage Host position. Highlight the key responsibilities and qualifications that resonate with your experience and skills.
Show Your Passion for Customer Service: In your application, emphasize your passion for providing excellent customer service. Share specific examples of how you've created memorable experiences for customers in previous roles.
Highlight Relevant Experience: If you have experience in hospitality or food and beverage service, make sure to detail this in your CV. Mention any relevant roles where you engaged with customers and contributed to a positive atmosphere.
Tailor Your Cover Letter: Craft a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Grosvenor Casinos and how you can contribute to their mission of becoming the UK's most loved casinos.
How to prepare for a job interview at Grosvenor Casinos
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to ensure customers had a great time.
✨Know the Menu and Promotions
Familiarize yourself with the current food and beverage offerings as well as any promotions. This will show that you are proactive and ready to engage with customers about what’s available.
✨Demonstrate Your Team Spirit
Highlight your ability to work well in a team. Discuss how you can contribute positively to the atmosphere and help your colleagues achieve daily and weekly targets.
✨Be Ready to Role Play
Prepare for potential role-playing scenarios during the interview. This could involve greeting a customer or handling a request, showcasing your friendly and enthusiastic demeanor.
