At a Glance
- Tasks: Deal poker games while entertaining players and ensuring a memorable experience.
- Company: Join Grosvenor Casinos, the UK's premier gaming venue with a rich 60-year history.
- Benefits: Enjoy a £1,000 joining incentive, uncapped tips, free meals, and discounts at venues.
- Why this job: Be part of an exciting transformation and work in the biggest poker room in the UK.
- Qualifications: Must be experienced in dealing NLH and ideally PLO at a professional level.
- Other info: Flexible hours with opportunities for overtime and a vibrant social calendar.
Experienced Poker Dealer – The Victoria Company Description Located in the heart of London, The Victoria is Grosvenor Casinos flagship venue & has been entertaining our valued customers for 60 years. We are set to enhance our vision with an upcoming 14 million refurbishment, positioning it as the premier gaming venue of choice in the UK for both our customers & team members. With the biggest poker room in the UK, including 35 poker tables & home of one of the largest tournaments in Europe, what’s not to love? Join our elite poker team today, during this exciting time of positive change & great opportunities. At Grosvenor Casinos, we’re committed to becoming the UK’s most loved casino group. Our venues are more than just places to play-they’re community hubs where people can relax, socialise, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we’re here to excite and entertain! As we embark on an exciting period of growth, there’s never been a better time to join our team. We’re committed to customer excellence and ensuring not only our customers but our colleagues are at the heart of everything we do. It’s a great time to be part of Grosvenor Casinos as we continue to expand, innovate, and create memorable experiences for everyone. Job Description Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way, but more than that you will be entertaining the players at that table. You’ll need to know the rules and provide a professionally dealt game of poker, be efficient and precise, but the trick is doing all of this with style in a way that makes for a memorable guest experience. You will; Welcome customers warmly in to the business Live our values of Service, Teamwork, Ambition, Responsibility and Solutions Work with your colleagues to provide efficient and dynamic service Deliver an excellent quality experience by evaluating individual needs and acting upon this information Show immaculate technical standards in dealing, chips skills, bet calculation and enforcing the rules of the game, for both Texas Hold’em and Omaha. Providing an exceptional customer experience, representative of our values. Maintain the security of the game, cash and assets Ensure you proactively comply with all regulation, particularly for licensing conditions, and safer gambling Candidates must be fully experienced at dealing both NLH (No limit hold’em) as a minimum, and ideally PLO (Pot limit Omaha), to a professional level. The pay rate for experienced dealers that can professionally deal both variants is 14.90 per hour. For applicants that are proficient in NLH only, the rate is 13.48 per hour. As a valued team member, you’ll receive a number of benefits, including a 1,000 joining incentive*, a share of uncapped tips, premium pay allowance after midnight, free meal on shift, opportunity for overtime at 1.5 hours, an exciting & full social calendar & 50% off food and soft drinks at Mecca and Grosvenor venues. Qualifications Dealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way, but more than that you will be entertaining the players at that table. You’ll need to know the rules and provide a professionally dealt game of poker, be efficient and precise, but the trick is doing all of this with style in a way that makes for a memorable guest experience. You will; Welcome customers warmly in to the business Live our values of Service, Teamwork, Ambition, Responsibility and Solutions Work with your colleagues to provide efficient and dynamic service Deliver an excellent quality experience by evaluating individual needs and acting upon this information Show immaculate technical standards in dealing, chips skills, bet calculation and enforcing the rules of the game, for both Texas Hold’em and Omaha. Providing an exceptional customer experience, representative of our values. Maintain the security of the game, cash and assets Ensure you proactively comply with all regulation, particularly for licensing conditions, and safer gambling Candidates must be fully experienced at dealing both NLH (No limit hold’em) as a minimum, and ideally PLO (Pot limit Omaha), to a professional level. The pay rate for experienced dealers that can professionally deal both variants is 14.90 per hour. For applicants that are proficient in NLH only, the rate is 13.48 per hour. As a valued team member, you’ll receive a number of benefits, including a 1,000 joining incentive*, a share of uncapped tips, premium pay allowance after midnight, free meal on shift, opportunity for overtime at 1.5 hours, an exciting & full social calendar & 50% off food and soft drinks at Mecca and Grosvenor venues. Additional Information #LI-TC1 #LI-Onsite
Experienced Poker Dealer - The Victoria employer: Grosvenor Casinos
Contact Detail:
Grosvenor Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Poker Dealer - The Victoria
✨Tip Number 1
Make sure to showcase your personality during the interview. As an Experienced Poker Dealer, your ability to entertain and engage with players is just as important as your technical skills. Be prepared to share examples of how you've created memorable experiences for guests in the past.
✨Tip Number 2
Familiarize yourself with the specific poker games mentioned in the job description, especially NLH and PLO. Being able to discuss strategies or share insights about these games can demonstrate your expertise and passion for poker, making you a more attractive candidate.
✨Tip Number 3
Highlight your teamwork skills. The role emphasizes collaboration with colleagues to provide dynamic service. Be ready to discuss how you've successfully worked in a team environment in previous roles, particularly in high-pressure situations.
✨Tip Number 4
Research Grosvenor Casinos and their values. Understanding their commitment to customer excellence and community engagement will help you align your answers with their mission during the interview, showing that you're not just a fit for the role, but also for the company culture.
We think you need these skills to ace Experienced Poker Dealer - The Victoria
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Experienced Poker Dealer. Highlight your experience in dealing both NLH and ideally PLO, as well as your ability to create a memorable guest experience.
Tailor Your CV: Customize your CV to emphasize your poker dealing experience, customer service skills, and any relevant qualifications. Mention specific games you are proficient in and any previous roles that showcase your ability to entertain and engage with players.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for poker and customer service. Share anecdotes that demonstrate your ability to create a welcoming atmosphere and your commitment to the values of Service, Teamwork, Ambition, Responsibility, and Solutions.
Highlight Relevant Skills: In your application, be sure to highlight your technical skills in dealing, chip handling, and bet calculation. Mention your understanding of gaming regulations and your commitment to maintaining a secure and compliant gaming environment.
How to prepare for a job interview at Grosvenor Casinos
✨Show Your Personality
As an Experienced Poker Dealer, it's crucial to demonstrate your ability to entertain and engage with players. Be personable and approachable during the interview, showcasing your communication skills and how you can create a memorable experience for guests.
✨Know the Rules Inside Out
Make sure you're well-versed in the rules of both Texas Hold'em and Pot Limit Omaha. Be prepared to discuss specific scenarios or rules during the interview to show your expertise and confidence in dealing.
✨Emphasize Teamwork
Grosvenor Casinos values teamwork highly. Share examples from your past experiences where you successfully collaborated with colleagues to enhance customer service or improve the gaming experience.
✨Demonstrate Customer Focus
Highlight your commitment to providing exceptional customer service. Discuss how you've evaluated individual player needs in the past and adapted your approach to ensure a positive gaming environment.