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- Tasks: Join us as an experienced dealer, welcoming and assisting customers in gaming.
- Company: Grosvenor Casinos aims to be the UK's most loved casinos, offering fun and community vibes.
- Benefits: Enjoy a £1000 joining incentive, uncapped tips, and 50% off food and drinks!
- Why this job: Be part of our exciting growth journey while delivering fantastic service and ensuring safer gambling.
- Qualifications: Experience in gaming and customer service is essential; passion for fun and community is a plus.
- Other info: Work at The Barracuda, located in the heart of London!
The predicted salary is between 24000 - 36000 £ per year.
Experienced Casino Dealer – The Barracuda Company Description We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities, offering a space for people to play, have fun, relax with friends and enjoy our fabulous food, drink and entertainment. We are on an exciting journey of growth and it’s the ideal time to join us. Job Description Grosvenor Casino, The Barracuda (1 Baker St, London W1U 8ED) As an experienced dealer you will: Acknowledge, welcome and assist customers in gaming Understand the games, payouts and who are our high value members Connect with first time customers, explaining how the games are run Follows guidance from the CADS, gaming supervisor to meet table demand and deliver fantastic service on the gaming floor Be aware and hold as a high priority; safer gambling – looking out for signs of customers that display problem gambling & inform a manager As a valued team member, you’ll receive a number of benefits, including a 1000 joining incentive*, a share of uncapped tips, premium pay allowance after midnight & a whopping 50% off food and soft drinks across all Grosvenor & Mecca venues! * Our generous 1000 joining incentive is paid out in two installments of 500 after 6 months & 12 months! (Terms & conditions apply). Qualifications Grosvenor Casino, The Barracuda (1 Baker St, London W1U 8ED) As an experienced dealer you will: Acknowledge, welcome and assist customers in gaming Understand the games, payouts and who are our high value members Connect with first time customers, explaining how the games are run Follows guidance from the CADS, gaming supervisor to meet table demand and deliver fantastic service on the gaming floor Be aware and hold as a high priority; safer gambling – looking out for signs of customers that display problem gambling & inform a manager As a valued team member, you’ll receive a number of benefits, including a 1000 joining incentive*, a share of uncapped tips, premium pay allowance after midnight & a whopping 50% off food and soft drinks across all Grosvenor & Mecca venues! * Our generous 1000 joining incentive is paid out in two installments of 500 after 6 months & 12 months! (Terms & conditions apply). Additional Information #LI-TC1 #LI-Onsite
Experienced Casino Dealer - The Barracuda employer: Grosvenor Casinos
Contact Detail:
Grosvenor Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Casino Dealer - The Barracuda
✨Tip Number 1
Familiarize yourself with the specific games offered at Grosvenor Casinos. Understanding the rules, payouts, and strategies for each game will not only boost your confidence but also impress the hiring managers during your interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully engaged with customers in previous roles. Being able to connect with first-time players and explain the games clearly is crucial for this position.
✨Tip Number 3
Highlight any experience you have with safer gambling practices. Being aware of problem gambling signs and knowing how to address them is a key responsibility, so demonstrating your commitment to responsible gaming can set you apart.
✨Tip Number 4
Network with current or former employees of Grosvenor Casinos if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Experienced Casino Dealer - The Barracuda
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of an experienced casino dealer. Highlight your knowledge of various games, customer service skills, and experience in a gaming environment in your application.
Tailor Your CV: Customize your CV to reflect relevant experience in the casino industry. Include specific examples of how you've assisted customers, managed gaming tables, and contributed to a positive gaming atmosphere.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the gaming industry and your commitment to providing excellent customer service. Mention your understanding of safer gambling practices and how you prioritize customer well-being.
Highlight Teamwork and Communication Skills: Emphasize your ability to work as part of a team and communicate effectively with both customers and colleagues. Provide examples of how you've successfully collaborated in previous roles to enhance the gaming experience.
How to prepare for a job interview at Grosvenor Casinos
✨Know the Games Inside Out
Make sure you have a solid understanding of the games you'll be dealing. Familiarize yourself with the rules, payouts, and strategies for popular casino games. This knowledge will help you connect with customers and demonstrate your expertise during the interview.
✨Showcase Your Customer Service Skills
Grosvenor Casinos values excellent customer service. Be prepared to share examples of how you've provided outstanding service in previous roles. Highlight your ability to welcome and assist customers, especially first-time players, to create a friendly and engaging atmosphere.
✨Emphasize Safer Gambling Awareness
Since safer gambling is a priority, be ready to discuss how you would identify signs of problem gambling and what steps you would take to address it. Showing that you understand the importance of responsible gaming will set you apart as a candidate.
✨Demonstrate Teamwork and Flexibility
As a dealer, you'll need to work closely with your team and adapt to changing demands on the gaming floor. Share experiences that highlight your ability to collaborate effectively and follow guidance from supervisors to ensure a smooth operation.
