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- Tasks: Be the face of Grosvenor, creating memorable experiences for electronic gaming customers.
- Company: Join Grosvenor, a growing casino brand focused on exciting customer experiences and employee development.
- Benefits: Enjoy a fun work environment with opportunities to learn and grow your skills.
- Why this job: Work in a vibrant atmosphere where you can connect with people and make their gaming experience unforgettable.
- Qualifications: Passion for people and a commitment to excellent service are key; no prior experience required.
- Other info: Embrace our values: Service, Teamwork, Ambition, Responsibility, and Solutions.
The predicted salary is between 24000 - 36000 £ per year.
Electronic Gaming Host – Luton Company Description Grosvenor is on an exciting journey of growth. It’s a great time to join us…. More than ever, we’re investing in our venues and our people to ensure we have the best gaming offering and the best people in the right places. We aim to excite and entertain all our customers, giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. Why just work… when you can work, win & grow with us Job Description Grosvenor Casino, Luton As an Electronic Gaming Host you will be the face of our business, greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations. You will; Get to know your regular customers and their playing style and preferences, ensuring you tailor the experience to their needs Live our values of Service, Teamwork, Ambition, Responsibility and Solutions Work with your colleagues to provide efficient and dynamic service across leisure, food and beverage Ensure you keep your customers informed of the latest developments in electronic gaming and in our on line offer, with the intention of them becoming members of Grosvenor on line. Ensure you proactively comply with all regulation, particularly for alcohol licensing conditions, food safety and always promote ad champion safer gambling Qualifications Grosvenor Casino, Luton As an Electronic Gaming Host you will be the face of our business, greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations. You will; Get to know your regular customers and their playing style and preferences, ensuring you tailor the experience to their needs Live our values of Service, Teamwork, Ambition, Responsibility and Solutions Work with your colleagues to provide efficient and dynamic service across leisure, food and beverage Ensure you keep your customers informed of the latest developments in electronic gaming and in our on line offer, with the intention of them becoming members of Grosvenor on line. Ensure you proactively comply with all regulation, particularly for alcohol licensing conditions, food safety and always promote ad champion safer gambling Additional Information
Electronic Gaming Host - Luton employer: Grosvenor Casinos
Contact Detail:
Grosvenor Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electronic Gaming Host - Luton
✨Tip Number 1
Familiarize yourself with the latest trends in electronic gaming. Being knowledgeable about new games and technologies will help you engage with customers and show that you're passionate about the industry.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for creating a welcoming atmosphere and handling various customer interactions effectively.
✨Tip Number 3
Network with current employees or attend events at Grosvenor Casino. Building connections can give you insights into the company culture and what they value in their hosts.
✨Tip Number 4
Demonstrate your teamwork abilities by sharing examples of how you've successfully collaborated with others in past roles. This aligns with Grosvenor's values and shows you're a good fit for their team.
We think you need these skills to ace Electronic Gaming Host - Luton
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Electronic Gaming Host position. Highlight key responsibilities and qualifications that resonate with your experience and skills.
Tailor Your CV: Customize your CV to reflect your passion for customer service and gaming. Include specific examples of how you've created memorable experiences for customers in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how you embody their values of Service, Teamwork, Ambition, Responsibility, and Solutions.
Highlight Relevant Experience: In your application, emphasize any previous experience in hospitality or gaming environments. Discuss how you can engage with customers and create a fun atmosphere, as well as your understanding of gaming regulations.
How to prepare for a job interview at Grosvenor Casinos
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond to create memorable experiences for customers in previous roles.
✨Know the Gaming Environment
Familiarize yourself with the electronic gaming options available at Grosvenor Casino. Being knowledgeable about the games and the latest developments will show your commitment and help you connect with customers.
✨Emphasize Teamwork
Highlight your ability to work well in a team. Discuss past experiences where collaboration led to successful outcomes, as teamwork is essential in creating a dynamic service environment.
✨Demonstrate Compliance Awareness
Be prepared to discuss your understanding of regulations related to alcohol licensing, food safety, and responsible gambling. Showing that you prioritize compliance will reflect positively on your candidacy.
