At a Glance
- Tasks: Serve guests with charisma and create unforgettable dining experiences.
- Company: Join Grosvenor Casinos, the UK's leading casino brand with a vibrant culture.
- Benefits: Earn £15.26 per hour plus tips, free meals, and great discounts.
- Other info: Flexible hours with opportunities for career growth and development.
- Why this job: Be part of an exciting team in a dynamic environment where every day is different.
- Qualifications: Confident, service-driven individuals aged 18+ with a passion for hospitality.
The predicted salary is between 15.26 - 15.26 £ per hour.
At Grosvenor Casinos, we don’t just offer a place to work - we offer a place to belong.
For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivalled experiences.
Our casinos are vibrant, welcoming spaces where players come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment.
And above all, they come for the that exhilarating feeling where anything can happen.
Grosvenor Casinos sit at the heart of communities across the UK, and our ambition is clear - to become the UK’s most loved casinos.
It’s our people who bring that ambition to life - setting the tone on the casino floor, creating energy and delivering breathtaking moments that keep guests coming back.
We’re building something special at Grosvenor Casinos. Join us and be part of it.
Join Our Team at Grosvenor Casino, The Victoria (Edgware Road)
£15.26 per hour + cash tips + service charge (paid every 4 weeks). After midnight 10% extra + overtime rate time and a half.
Located in the heart of London, The Victoria - Grosvenor Casinos’ flagship venue has entertained valued customers for 60 years, and with our £15 million refurbishment now complete, we are solidified as the UK’s premier gaming destination for both customers and team members.
Our casinos sit at the heart of communities across the UK.
They’re more than venues - they’re vibrant, welcoming spaces where people come together to play with purpose, relax with friends, and enjoy brilliant food, drink, and entertainment.
We’re looking for confident, charismatic and service-driven individuals to join our Restaurant team at the flagship Casino for the business.
As a valued team member, you'll receive the following benefits
- Competitive Hourly Pay: £15.26 per hour
- Service Charge & Tips: Receive a share of the service charge & tips
- Night Premium Pay: An additional 10% per hour after midnight
- Paid Breaks: 1 hour per shift
- Overtime Pay: Earn 1.5 times your hourly rate for any work exceeding 40 hours in a week
- Free Meal on Shift
- Nest Pension Scheme: We contribute 3% to your pension
- Life Insurance: Coverage provided for peace of mind
- Free Team Uniform
- Retail Discount Scheme: Enjoy discounts and offers at selected retailers
- Employee Assistance Programme: Access to support and resources whenever you need them
- Food and Soft Drinks Discount: Enjoy 50% off food and soft drinks across all Grosvenor Casino & Mecca Bingo venues
Why Join Us?
As a part of The Rank Group, Grosvenor Casinos combines a vibrant, premium casino experience with outstanding benefits and exciting career progression within a leading leisure brand.
- Rewards that keep the excitement going - From team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
- A strong start that sets you up to win - Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
- Work with energy and variety - No two days are the same.
You’ll help to shape how we do things, and make a real impact by bringing ideas to life and playing a key role in what matters.
- High standards, achieved together - We set the bar high and support each other to reach it - but we do it as a team, not in competition. Because when one of us wins, we all do.
- Room to grow and move forward - Whether you’re starting out or ready for your next step, we’ll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.
- We’re for Everyone
If you're looking for a role with energy and variety and want to be part of a team that values passion, performance and care - we’d love to hear from you.
At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds.
If you need adjustments at any stage of the process, just let us know.
This is a 24/7 environment, so flexibility for nights and weekends will be a part of the role. You must be 18+ and legally entitled to work in the UK.
- #Grosvenor Casinos
- #J-18808-Ljbffr
Experienced Waiter / Waitress in City of Westminster employer: Grosvenor Casinos
Grosvenor Casinos is an excellent employer, offering a dynamic work environment in the heart of Aberdeen City. With flexible hours and a focus on teamwork, employees enjoy a vibrant culture that values enthusiasm and reliability. Opportunities for growth and development are abundant, making it a rewarding place to build a career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Waiter / Waitress in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Grosvenor Casinos. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Grosvenor Casinos
Don't be shy about reaching out to Grosvenor Casinos directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Experienced Waiter / Waitress in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Grosvenor Casinos and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Grosvenor Casinos
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!