Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to create unforgettable experiences for our customers.
- Company: Join Grosvenor, a leader in the gaming and leisure industry.
- Benefits: Enjoy 28 days leave, life cover, private medical insurance, and 50% off food!
- Why this job: Be part of a fun, energetic environment with great career growth opportunities.
- Qualifications: Experience in management and a passion for customer service is essential.
- Other info: Work a balanced 40-hour week while promoting safer gambling practices.
The predicted salary is between 19300 - 19300 £ per year.
Casino Manager – Northampton Company Description Job Description Casino Manager, Northampton Salary – 32,304 per annum (+ monthly tips + annual bonus potential of up to 10%) 28 days annual leave increasing with service Balanced 40-hour work week – Because we believe in work-life harmony Share of Tips – Your exceptional service is recognised with a share of the tips Life cover and private medical insurance Contributory Pension Scheme 50% Off All Food – Treat you and your family to delicious meals across our venues at half the price Team Incentives & Events – Work hard, have fun, and earn fantastic rewards for reaching team goals & celebrate with regular social events Career Growth – We’re invested in your future, offering opportunities to develop and grow within the company As our Casino Manager at Grosvenor Northampton, you’ll support the General Manager in delivering an excellent experience that our customers will love, leading with energy and inspiring your team to offer a great time, every time. Develop a strong team of multi skilled employees ensuring they deliver the Grosvenor brand experience across gaming, leisure and food and beverage Deliver an excellent product and customer experience whilst upholding the principles of safer gambling through all gaming activities in the Casino. Drive the performance of the casino measured against a balanced scorecard of targets covering finance, customer service, and team metrics. Champion and role model our values of Service, Teamwork, Ambition, Responsibility and Solutions Be a key part of a highly capable management team who are fanatical about safer gambling, customer excellence and a quality product managing shifts to deliver on these elements. Proactively drive sales and control margin and costs to drive casino profitability Ensure your casino proactively complies with all regulation, particularly the Gaming Commission licensing requirements, and that you are a champion for safer gambling Qualifications Casino Manager, Northampton Salary – 32,304 per annum (+ monthly tips + annual bonus potential of up to 10%) 28 days annual leave increasing with service Balanced 40-hour work week – Because we believe in work-life harmony Share of Tips – Your exceptional service is recognised with a share of the tips Life cover and private medical insurance Contributory Pension Scheme 50% Off All Food – Treat you and your family to delicious meals across our venues at half the price Team Incentives & Events – Work hard, have fun, and earn fantastic rewards for reaching team goals & celebrate with regular social events Career Growth – We’re invested in your future, offering opportunities to develop and grow within the company As our Casino Manager at Grosvenor Northampton, you’ll support the General Manager in delivering an excellent experience that our customers will love, leading with energy and inspiring your team to offer a great time, every time. Develop a strong team of multi skilled employees ensuring they deliver the Grosvenor brand experience across gaming, leisure and food and beverage Deliver an excellent product and customer experience whilst upholding the principles of safer gambling through all gaming activities in the Casino. Drive the performance of the casino measured against a balanced scorecard of targets covering finance, customer service, and team metrics. Champion and role model our values of Service, Teamwork, Ambition, Responsibility and Solutions Be a key part of a highly capable management team who are fanatical about safer gambling, customer excellence and a quality product managing shifts to deliver on these elements. Proactively drive sales and control margin and costs to drive casino profitability Ensure your casino proactively complies with all regulation, particularly the Gaming Commission licensing requirements, and that you are a champion for safer gambling Additional Information #LI-GB1 #LI-Onsite
Casino Manager - Northampton employer: Grosvenor Casinos
Contact Detail:
Grosvenor Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casino Manager - Northampton
✨Tip Number 1
Familiarize yourself with the Grosvenor brand and its values, especially around service, teamwork, and safer gambling. This will help you align your approach during interviews and demonstrate that you are a perfect fit for the team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Highlight your ability to inspire and motivate others, as this is crucial for the Casino Manager role.
✨Tip Number 3
Research the local gaming regulations and the Gaming Commission's licensing requirements. Being knowledgeable about compliance will demonstrate your commitment to responsible gaming and your readiness to uphold these standards.
✨Tip Number 4
Prepare to discuss strategies for driving sales and managing costs effectively. Think about specific initiatives you've implemented in previous roles that have led to increased profitability, as this will resonate well with the hiring team.
We think you need these skills to ace Casino Manager - Northampton
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Casino Manager position. Understand the key responsibilities and qualifications required, such as leadership skills, customer service excellence, and knowledge of gaming regulations.
Tailor Your CV: Customize your CV to highlight relevant experience in casino management, team leadership, and customer service. Use specific examples that demonstrate your ability to drive performance and uphold safety standards in a gaming environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your values align with those of Grosvenor, particularly in terms of service, teamwork, and responsibility. Be sure to express your enthusiasm for creating an excellent customer experience.
Highlight Your Achievements: In both your CV and cover letter, include quantifiable achievements from previous roles. For example, mention any successful initiatives you led that improved customer satisfaction or increased profitability, as these will resonate well with the hiring team.
How to prepare for a job interview at Grosvenor Casinos
✨Show Your Leadership Skills
As a Casino Manager, you'll need to inspire and lead your team. Be prepared to share examples of how you've successfully managed teams in the past, highlighting your ability to motivate and develop staff.
✨Understand the Gaming Regulations
Familiarize yourself with the Gaming Commission licensing requirements and safer gambling principles. Demonstrating your knowledge in this area will show that you take compliance seriously and are committed to responsible gaming.
✨Emphasize Customer Experience
The role focuses heavily on delivering an excellent customer experience. Be ready to discuss strategies you've implemented in previous roles to enhance customer satisfaction and how you measure success in this area.
✨Align with Company Values
Grosvenor values Service, Teamwork, Ambition, Responsibility, and Solutions. Prepare to discuss how you embody these values in your work and provide specific examples of how you've applied them in your previous positions.
