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- Tasks: As a cashier, you'll manage club finances and assist customers at the cash desk.
- Company: Grosvenor is the UK's leading casino operator, focused on safe gambling and customer experience.
- Benefits: Enjoy a competitive salary, fantastic rewards, and a supportive work environment.
- Why this job: Join a people-focused culture with opportunities for growth and exciting project work.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: We prioritize your success with comprehensive training and a commitment to inclusivity.
The predicted salary is between 20000 - 28000 £ per year.
Cashier – Reading Company Description Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes. At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team. Job Description Grosvenor Casino, Reading South Grosvenor Casino is looking for a cashier to be entrusted with the finances of the club, correctly accounting for all transactions whilst complying with all gambling regulations and protecting the reputation of the company by adhering to its policies. You will go through a detailed training program designed by the head cashier, which will enable you towards working independently very quickly. You will; Acknowledge, welcome and assist customers in the Cash Desk Live our values of Service, Teamwork, Ambition, Responsibility and Solutions Collaborate and work as part of the cash desk and wider casino team To comply with all company procedures as required by the cash desk man To comply with the Gambling Act, its regulations and Gambling Commission license conditions and codes of practice. Where appropriate, recommend the loyalty program to customers Support with any cash or asset counts in the club Maintain thorough records and accounts of all operations in the cash desk as per the cash desk manual and requested by the head cashier Reports to the head cashier Qualifications Grosvenor Casino, Reading South Grosvenor Casino is looking for a cashier to be entrusted with the finances of the club, correctly accounting for all transactions whilst complying with all gambling regulations and protecting the reputation of the company by adhering to its policies. You will go through a detailed training program designed by the head cashier, which will enable you towards working independently very quickly. You will; Acknowledge, welcome and assist customers in the Cash Desk Live our values of Service, Teamwork, Ambition, Responsibility and Solutions Collaborate and work as part of the cash desk and wider casino team To comply with all company procedures as required by the cash desk man To comply with the Gambling Act, its regulations and Gambling Commission license conditions and codes of practice. Where appropriate, recommend the loyalty program to customers Support with any cash or asset counts in the club Maintain thorough records and accounts of all operations in the cash desk as per the cash desk manual and requested by the head cashier Reports to the head cashier Additional Information Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication. Fantastic Rewards Package: Beyond a competitive salary, our reward package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding. Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role. Learning and Development: You’ll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success. Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued. People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive. High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential. Emphasis on Growth: At Grosvenor, growth is not just a word; it’s a commitment. We foster your individual and team growth to help you succeed and excel. Don’t miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together. The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.
Cashier - Reading employer: Grosvenor Casinos
Contact Detail:
Grosvenor Casinos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cashier - Reading
✨Tip Number 1
Familiarize yourself with the Gambling Act and its regulations. Understanding these laws will not only help you in your role as a cashier but also demonstrate your commitment to compliance during the interview process.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully assisted customers in previous roles. This aligns perfectly with Grosvenor's values of Service and Teamwork.
✨Tip Number 3
Research Grosvenor Casino's culture and values. Being able to discuss how you embody their values of Ambition, Responsibility, and Solutions will set you apart from other candidates.
✨Tip Number 4
Be ready to discuss your ability to work in a fast-paced environment. Highlight any experiences where you managed multiple tasks efficiently, as this is crucial for a cashier role in a busy casino setting.
We think you need these skills to ace Cashier - Reading
Some tips for your application 🫡
Understand the Company Values: Familiarize yourself with Grosvenor's values of Service, Teamwork, Ambition, Responsibility, and Solutions. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Experience: Emphasize any previous experience in customer service or cash handling roles. Be specific about your responsibilities and achievements to demonstrate your capability for the cashier position.
Show Enthusiasm for Learning: Mention your eagerness to participate in the detailed training program. Highlight your willingness to learn and adapt quickly, which is crucial for working independently in a fast-paced environment.
Adhere to Compliance and Regulations: Express your understanding of the importance of compliance with gambling regulations and company policies. This shows that you take the role seriously and are committed to maintaining the company's reputation.
How to prepare for a job interview at Grosvenor Casinos
✨Understand the Company Values
Familiarize yourself with Grosvenor's core values: Service, Teamwork, Ambition, Responsibility, and Solutions. Be prepared to discuss how you embody these values in your previous experiences.
✨Showcase Customer Service Skills
As a cashier, you'll be interacting with customers frequently. Highlight your customer service experience and provide examples of how you've successfully assisted customers in the past.
✨Know the Gambling Regulations
Brush up on the Gambling Act and its regulations. Demonstrating knowledge of compliance will show that you take the role seriously and understand the importance of adhering to company policies.
✨Prepare for Team Collaboration Questions
Expect questions about teamwork and collaboration. Think of specific instances where you've worked effectively as part of a team, especially in high-pressure situations, to illustrate your ability to contribute positively to the cash desk team.
