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- Tasks: Lead a dynamic team to create unforgettable customer experiences and ensure exceptional service.
- Company: Join Mecca, a vibrant company focused on fun and rewarding workplace culture.
- Benefits: Competitive pay, paid breaks, discounts, and career development opportunities.
- Why this job: Be a key player in delivering amazing experiences while leading a motivated team.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Flexible hours with real contracts and a fantastic new uniform design.
The predicted salary is between 11 - 15 £ per hour.
Competitive Salary - £13.06 / hour
Real contracts from 8 to 35 hours – no zero-hour contracts!
Paid breaks
Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
50% discount on food and soft drinks for you and up to three friends
Pension and Life Assurance
Company Sick Pay Scheme
Access to an Employee Assistance Programme and in-venue Mental Health First Aiders
Funded Apprenticeships and training for career development
Uniform provided - Fantastic new design just launched in 2024
As a Mecca Team Lead, you'll be at the heart of creating unforgettable experiences for our customers. You'll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you'll play a key role in creating a welcoming and energetic environment.
Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.
Qualifications
- Strong leadership skills with a customer-first mindset
- Ability to engage and inspire your team
- Organised and proactive in a fast‐paced environment
Additional Information
Must be able to work evenings and weekends
Team Leader in Wrexham employer: Grosvenor Casinos Limited
Contact Detail:
Grosvenor Casinos Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Wrexham
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your leadership skills can create unforgettable experiences for customers, just like they want in a Team Leader.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A great first impression can set the tone for the whole meeting, so don’t underestimate the power of a good outfit.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Leader in Wrexham
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired and motivated teams in the past, so share specific examples that showcase your ability to engage others.
Customer-First Mindset: Since this role is all about creating unforgettable experiences for customers, emphasise your customer-first approach. Tell us about times when you went above and beyond to ensure customer satisfaction – we love hearing those stories!
Be Organised and Proactive: In a fast-paced environment, organisation is key! Use your application to demonstrate how you manage your time and tasks effectively. Share any tools or methods you use to stay on top of things, as this will show us you're ready for the challenge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the Mecca team!
How to prepare for a job interview at Grosvenor Casinos Limited
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated and inspired your team in previous roles. This will show that you can lead from the front and create a positive environment.
✨Emphasise Customer-Centric Mindset
Make sure to highlight your customer-first approach. Discuss how you've put customers at the centre of your decisions and actions in past experiences. This aligns perfectly with the role's focus on delivering exceptional service.
✨Be Organised and Proactive
In a fast-paced environment, being organised is key. Prepare for the interview by researching the company and its values. Bring a list of questions to ask about the role and the team dynamics, showing that you're proactive and genuinely interested.
✨Demonstrate Team Engagement
Talk about how you engage with your team and build strong relationships. Share strategies you've used to foster teamwork and collaboration. This will illustrate your ability to create a fun and rewarding workplace, which is essential for the role.
