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- Tasks: Join our cleaning team to ensure a welcoming environment for our customers.
- Company: Mecca Bingo is all about fun, community, and making everyone feel like family.
- Benefits: Enjoy a flexible 8-hour contract with a vibrant team atmosphere.
- Why this job: Be part of a lively culture where your smile makes a difference every day.
- Qualifications: No experience needed, just bring your positive attitude and love for customer service.
- Other info: We value adaptability and teamwork, so be ready to shine in various roles!
Overview
As a Mecca Bingo Team Member, you’ll be part of a vibrant team responsible for delivering a fantastic customer experience. You will work across different areas of the venue from helping behind the bar to calling the bingo, ensuring every customer feels welcomed and engaged. The role focuses on adaptability, customer service, and teamwork to create a fun and exciting atmosphere for visitors.
Benefits
- Competitive Salary – £12.27/ hour
- Real contracts from 8 to35 hours – no zero-hour contracts!
- Paid breaks
- Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
- 50% discount on food and soft drinks for you and up to three friends
- Pension and Life Assurance
- Company Sick Pay Scheme
- Access to an Employee Assistance Programme and in-venue Mental Health FirstAiders
- Funded Apprenticeships and training for career development
- Uniform provided- Fantastic new design just launched in 2024
Qualifications
- A customer-focused attitude
- Friendly, adaptable, and caring
- Strong communication skills
Additional Information
- 15 hour contract
- 5 days per week, mornings only 8am – 10:30am
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Team Member / Cleaning Team employer: Grosvenor Casinos Limited
Contact Detail:
Grosvenor Casinos Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member / Cleaning Team
✨Tip Number 1
Show your personality! When you meet the team or during any informal interactions, let your fun and chatty side shine through. This role is all about creating a welcoming atmosphere, so being genuine and approachable will help you stand out.
✨Tip Number 2
Demonstrate your adaptability by sharing examples of how you've successfully worked in different roles or environments. Highlighting your ability to switch tasks and connect with various people will resonate well with the hiring team.
✨Tip Number 3
Familiarise yourself with Mecca Bingo's STARS values: Service, Teamwork, Ambition, Responsibility, and Solutions. Think of specific instances where you've embodied these values in your previous experiences, as this will show you're a perfect fit for their culture.
✨Tip Number 4
Engage with current employees or visit the venue if possible. This will give you insights into the team dynamics and customer interactions, allowing you to tailor your approach and demonstrate your commitment to making customers feel special.
We think you need these skills to ace Team Member / Cleaning Team
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Mecca Bingo is looking for in a Team Member. Focus on their values of Service, Teamwork, Ambition, Responsibility, and Solutions, and think about how you can demonstrate these in your application.
Craft a Personal Statement: Write a personal statement that highlights your adaptability, communication skills, and customer service experience. Use specific examples to show how you've made customers feel welcome and valued in previous roles.
Tailor Your CV: Make sure your CV reflects the qualities Mecca Bingo is seeking. Emphasise your ability to work in a team, your friendly nature, and any relevant experience in customer service or hospitality.
Proofread Your Application: Before submitting, double-check your application for spelling and grammar errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Grosvenor Casinos Limited
✨Show Your Personality
Since the role requires fun and chatty individuals, let your personality shine during the interview. Share anecdotes that highlight your friendly nature and adaptability, as this will resonate well with the hiring team.
✨Demonstrate Customer Focus
Prepare examples of how you've gone above and beyond for customers in previous roles. This will showcase your commitment to providing excellent service and align with the company's values of making customers feel welcome.
✨Emphasise Teamwork
Discuss your experiences working in teams and how you contribute to a positive team environment. Highlight any instances where you collaborated effectively with others to achieve a common goal, reflecting the importance of teamwork in the role.
✨Be Ready to Adapt
The job requires adaptability across various sections of the venue. Be prepared to discuss situations where you've had to adjust quickly to new tasks or environments, demonstrating your flexibility and willingness to learn.