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- Tasks: Lead and inspire your team to deliver exceptional customer experiences at Mecca Bingo.
- Company: Join a vibrant team at Mecca Bingo, known for its fun and engaging atmosphere.
- Benefits: Enjoy a competitive salary, paid breaks, and discounts on food and drinks for you and friends.
- Why this job: Shape the customer journey and make a real impact in a dynamic environment.
- Qualifications: Proven leadership skills and a passion for outstanding customer service.
- Other info: Access to funded apprenticeships and training for career development.
The predicted salary is between 31930 - 44702 £ per year.
Competitive Salary - £31,930
Paid breaks
Industry-leading Employee Rewards platform, offering discounts on travel, shopping, dining and much more
50% discount on food and soft drinks for you and up to three friends
Pension and Life Assurance
Company Sick Pay Scheme
Access to an Employee Assistance Programme
Funded Apprenticeships and training for career development
Uniform provided - Fantastic new design just launched in 2024
As an Assistant Manager at Mecca Bingo, you’ll play a vital role in leading and inspiring your team to deliver exceptional customer experiences. Working side by side with the General Manager, you’ll lead by example, championing high standards and ensuring every guest feels welcomed and valued. This is an exciting opportunity to shape the customer journey and motivate your team to excel. Whether it’s managing day-to-day operations, coaching team members, or driving results, your leadership will make a real impact on both the business and the people around you.
Qualifications
- Proven ability to lead and inspire a team to deliver great results
- Commercial awareness and customer service excellence
- Passion for creating outstanding customer experiences
Assistant Manager in Swansea employer: Grosvenor Casinos Limited
Contact Detail:
Grosvenor Casinos Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Swansea
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to leadership and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for customer experiences during interviews. Share specific examples of how you've inspired teams or improved service in previous roles. This will help you stand out as a candidate who truly cares about the guest experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Assistant Manager in Swansea
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any experience you have in leading and inspiring teams. We want to see how you've motivated others to achieve great results, so share specific examples that showcase your leadership style.
Emphasise Customer Service Excellence: Since this role is all about delivering exceptional customer experiences, don’t forget to mention your passion for customer service. Tell us about times when you went above and beyond to ensure guests felt valued and welcomed.
Be Commercially Aware: We love candidates who understand the business side of things! In your application, demonstrate your commercial awareness by discussing how you’ve contributed to driving results or improving operations in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Grosvenor Casinos Limited
✨Know the Company Inside Out
Before your interview, take some time to research Mecca Bingo. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully motivated others or improved team performance. Be ready to discuss how you can apply these skills at Mecca Bingo.
✨Emphasise Customer Service Excellence
Customer experience is key in this role. Think of specific instances where you've gone above and beyond for customers. Highlight your commercial awareness and how it has positively impacted customer satisfaction in your previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you're engaged and serious about contributing to the company.
