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- Tasks: Lead a dynamic team to create unforgettable customer experiences.
- Company: Join Mecca, a vibrant workplace with a focus on fun and teamwork.
- Benefits: Enjoy competitive pay, discounts, and career development opportunities.
- Why this job: Be a key player in delivering exceptional service and making lasting memories.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Exciting new uniform design launched in 2024!
The predicted salary is between 27000 - 42000 £ per year.
Competitive Salary - £13.06
Real contracts from 8 to 35 hours – no zero-hour contracts!
Paid breaks
Industry-leading Employee Rewards platform, offering discounts on travel, shopping, dining and much more
50% discount on food and soft drinks for you and up to three friends
Pension and Life Assurance
Company Sick Pay Scheme
Access to an Employee Assistance Programme and in-venue Mental Health First Aiders
Funded Apprenticeships and training for career development
Uniform provided - Fantastic new design just launched in 2024
As a Mecca Team Lead, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment. Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.
Qualifications:
- Strong leadership skills with a customer-first mindset
- Ability to engage and inspire your team
- Organised and proactive in a fast-paced environment
Additional Information:
Previous experience in Food & Beverage would be beneficial.
Team Leader in Norwich employer: Grosvenor Casinos Limited
Contact Detail:
Grosvenor Casinos Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader in Norwich
✨Tip Number 1
Get to know the company culture! Before your interview, check out Mecca's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or handled a tough situation. We want to hear how you put customers first and created a fun environment for your colleagues.
✨Tip Number 3
Dress to impress but keep it real! Show up looking sharp, but make sure your outfit reflects the energetic and welcoming atmosphere of Mecca. You want to fit right in from the get-go!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Team Leader in Norwich
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated and inspired your team in the past, so share specific examples that showcase your customer-first mindset.
Be Organised and Proactive: In a fast-paced environment like ours, being organised is key! Use your application to demonstrate how you manage your time and tasks effectively. A well-structured application will show us that you can handle the demands of the role.
Connect with Our Values: Take a moment to research our company culture and values. We love candidates who resonate with what we stand for, so weave these into your application. Show us how you can contribute to creating a welcoming and energetic environment for our customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Team Leader position. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Grosvenor Casinos Limited
✨Know the Company Inside Out
Before your interview, take some time to research Mecca and its values. Understand their focus on customer experience and how they empower their teams. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've led a team in the past. Highlight situations where you motivated your team or improved customer service. This will demonstrate that you have the strong leadership skills they’re after.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain situations, like managing a busy shift or resolving a customer complaint. Think through these scenarios beforehand and be ready to discuss your thought process and actions.
✨Emphasise Your Customer-First Mindset
Make sure to convey your commitment to putting customers at the centre of everything. Share stories that illustrate your dedication to exceptional service and how you’ve gone above and beyond to create memorable experiences.
